Customer Service Assistant jobs in Gran Bretaña

• Identify and pursue new business opportunities, including corporate catering and event-driven food services.
• Strengthen partnerships with existing delivery platforms and expand the restaurant’s delivery revenue streams.
• Analyse market trends, competitor activity, and customer feedback to recommend store-specific growth strategies.
• Negotiate terms and contracts with corporate clients and key suppliers.
• Oversee the delivery process, ensuring quality standards and service consistency are met.
• Set sales objectives, track team performance, and ensure achievement of revenue targets.
• Collaborate with operations, front-of-house, and delivery teams to maintain smooth workflows and brand-standard compliance.
• Review and monitor client payment terms and account status to safeguard consistent cash flow.
• Contribute localised content ideas and promotional recommendations aligned with brand guidelines and social media policies.

• Bachelor’s degree or higher.

• Proven background in restaurant or café management, ideally within fast-casual or Asian cuisine operations.
• Experience managing teams and driving sales performance.

• Strong leadership and team management capabilities.
• Excellent communication, negotiation, and organisational skills.
• Fluent in English and Mandarin (or Cantonese).

Experience: Required

Languages: English – Advanced

Employment: Full-time

Schedule: Monday to Friday

Salary: £50,500 – £53,000 yearly

About LUCKYFOREVER LIMITED:

UK-based Asian restaurant dedicated to serving authentic and delicious Chinese cuisine.