Customer Experience jobs in Regno Unito

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Bid & Tendering Specialist - Full Time - Aberdeen, United Kingdom

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

At Sulzer GT Aero, we specialise in the repair and overhaul of industrial gas turbines and rotating equipment, supporting critical operations in the oil & gas, petrochemical, and power generation sectors. As part of Sulzer – a global leader in fluid engineering – GT Aero combines deep technical expertise with world-class service to deliver high-quality, high-accuracy solutions for customers across the globe.

We are looking for a Bid & Tendering Specialist to strengthen our commercial function and elevate the customer experience during the critical quoting phase. This is your chance to be at the heart of the action – influencing everything from the look and feel of quotes to the rigour of our internal processes and the accuracy of our costings. With tools like Salesforce and Dynamics 365, and a clear focus on profitable growth, your insights will shape how we price work, win projects, and improve performance.

Main Tasks And Responsibilities

• Lead the generation and submission of customer proposals, ensuring accuracy, consistency, and timely delivery
• Coordinate with cross-functional stakeholders during the quoting process, managing both technical and commercial risks
• Support sales teams globally in commercial discussions and proposal clarifications
• Ensure internal processes and approvals are followed, including review of Terms & Conditions and financial estimates
• Conduct clear order handovers to project teams, supporting timely delivery, invoicing, and payment
• Maintain high-quality data in Salesforce and Dynamics 365 and contribute to system-driven insights
• Drive improvements in proposal quality, structure, and margin estimation
• Translate data into reports and dashboards to support commercial KPIs and decision-making
  
  

To Succeed In This Role, You Will Need

• Proven experience in a Commercial, Inside Sales, or Application Engineering role
• Experience in rotating equipment or gas turbine services is desirable, but not essential
• Excellent organisational and time management skills, with the ability to prioritise competing demands
• Strong written and verbal communication skills, with confidence to work across multiple teams
• Proficiency in Microsoft Office and CRM platforms – Dynamics 365 experience is a plus
• A detail-oriented, analytical mindset with a proactive, flexible approach
• Ability to influence others and support strong internal process compliance
  
  

What We Offer You

• Competitive base salary
• A personal bonus, paid annually
• 33 days of annual leave
• An attractive pension scheme
• On-site parking
• Access to various discounts on everyday shopping, entertainment, and lifestyle
• An Employee Assistance Programme offering confidential support services, including counselling and resources to help manage personal and work-related issues, enhancing overall well-being and productivity
• Continuous learning and development opportunities through on-the-job training and Sulzer Learning Pathways, our dedicated online platform for professional growth
  
  

Do you have a question about the role?

Reach out to Daniel Faulkner at Danny.Faulkner@sulzer.com . Our team is looking forward hearing from you!

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.