Customer Care Representative jobs in United States

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

Salary + Commission

Experienced Sales Executive to work in a successful friendly team with experience of both inbound and outbound calls having excellent account management customer service skills. The role is fast paced and ideally suited to a person who can multitask and be part of a small friendly team.

The Role

Answering inbound calls with confident negotiation skills

Making outbound sales calls, building rapport with prospective customers

Responding to emails in a timely manner

Pricing and entering order details on the system.

Dealing with customer queries

Delivering great service to customers

Hitting monthly Sales and productivity targets

Aspirations to move up as the business grows vs the 5-year plan.

What you should be able to bring to the role:

Proven Sales Experience with evidence of hitting set KPIs.

An upbeat friendly approach to speaking to customers is essential.

Resilience

Attention to detail.

Ability to work under pressure.

Effective Listening skills

Excellent Communication skills on all platforms

PC literate

What’s On Offer

25 days holiday plus bank holidays

Opportunity to purchase up to 5 extra holidays per year.

Long service awards

Access to free virtual fitness sessions

Contributory workplace pension scheme

Healthcare cashback plan

Employee assistance program

Cycle to work scheme.

Life assurance scheme

Why Choose NWF Fuels

NWF Fuels has a modern fleet of over 155 fuel tankers and a strategically located depot network. NWF Fuels supplies a comprehensive range of fuel related products coast-to-coast throughout England and Wales to Domestic, Agricultural, Commercial and Retail customers.

A focus on service and the customer is what differentiates NWF Fuels in the market and it is the attitude of the people within NWF Fuels which drives this difference. The business has grown both organically and through acquisition and is the third largest fuel distributor in the UK. NWF Fuels is part of the AIM’s listed NWF Group listed on the London Stock exchange.

REF-(Apply online only)