Retail Customer Advisor: Elevate Service & Sales

Three UK; Reading; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading telecommunications company in the UK is seeking a Retail Customer Advisor in Reading to enhance customer engagement and promote innovative products. This role involves achieving sales targets while providing exceptional service. Ideal candidates are customer-focused, collaborative, and proactive problem solvers. Full training is provided, and benefits include a competitive package, holiday allowance, and unique perks like a free staff handset. Apply now to join a team that values diversity and personal growth.

Benefits

Free staff handset unlimited sim card

4.5% employer pension contribution

Life assurance

Holiday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)

Tastecard membership

Money to spend with Uber

Access to discounts across thousands of retailers with our Perks at Work scheme

Qualifications

• Passion for delivering exceptional customer service.
• Ability to work collaboratively in a team.
• Proactive in resolving customer enquiries.

Responsibilities

• Enhance the customer journey through meaningful interactions.
• Create exceptional experiences by promoting innovative products.
• Achieve personal/store KPIs by driving sales.
• Provide personalized solutions for customer inquiries.

Skills

Sales Experience

Customer Service

Organizational skills

Basic Math

POS

Retail Sales

Upselling

Product Demos

Guest Services

Lead Generation

Job description

A leading telecommunications company in the UK is seeking a Retail Customer Advisor in Reading to enhance customer engagement and promote innovative products. This role involves achieving sales targets while providing exceptional service. Ideal candidates are customer-focused, collaborative, and proactive problem solvers. Full training is provided, and benefits include a competitive package, holiday allowance, and unique perks like a free staff handset. Apply now to join a team that values diversity and personal growth.