Customer Service Assistant - Flexible Shifts & Training

EAST OF ENGLAND CO-OPERATIVE SOCIETY LIMITED; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading co-operative retailer in Cambridge is seeking a Customer Service Assistant to provide high standards of customer service and engage with the local community. You will be part of a diverse team focused on attracting and retaining customers. The ideal candidate should possess effective communication skills and a positive attitude. This role offers competitive pay and generous benefits such as a discount in stores, pension contributions, and opportunities for growth through training programs.

Benefits

Competitive pay

20% discount in food stores

22 days holiday

5% employer pension contribution

Death in service benefit

Enhanced family leave and pay arrangements

Opportunities for growth

Employee Assistance Programme

Free remote GP service

Responsibilities

• Support the store to deliver high standards of customer service.
• Engage with the local community and attract new customers.
• Work as part of a diverse and motivated team.

Skills

Friendly and approachable

A reliable team player

Effective communication skills

A positive attitude

Engaged and self‑motivated

Willing to learn and adapt

Basic numeracy, literacy and IT skills

Job description

A leading co-operative retailer in Cambridge is seeking a Customer Service Assistant to provide high standards of customer service and engage with the local community. You will be part of a diverse team focused on attracting and retaining customers. The ideal candidate should possess effective communication skills and a positive attitude. This role offers competitive pay and generous benefits such as a discount in stores, pension contributions, and opportunities for growth through training programs.