Aftersales Service Advisor – Customer Care & Sales

Pembrook Resourcing; Basildon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Service Advisor for a dealership in Basildon, England. The ideal candidate will have a strong customer service background, with excellent communication skills and the ability to manage multiple tasks. Key responsibilities include booking services, managing customer interactions, and ensuring high service standards. This role offers a dynamic work environment within the aftersales department.

Qualifications

• Previous experience in a service role is preferred.
• Passion to deliver a high standard of customer service.
• Excellent telephone and face-to-face communication skills.

Responsibilities

• Provide outstanding care to the customer.
• Book in customer vehicles for servicing.
• Manage and follow up all work in progress on customer vehicles.

Skills

Customer service

Communication skills

Organisation

Administration skills

Job description

A recruitment agency is seeking a Service Advisor for a dealership in Basildon, England. The ideal candidate will have a strong customer service background, with excellent communication skills and the ability to manage multiple tasks. Key responsibilities include booking services, managing customer interactions, and ensuring high service standards. This role offers a dynamic work environment within the aftersales department.