Customer Care Manager jobs in United Kingdom

Currently working in the Insurance industry or looking for a change? We have an exciting opportunity for you as an Insurance Account Handler within our friendly personal lines team based in York.

Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday 9am-5.30pm (no weekends here!). You'll earn a basic salary relative to your experience as well as a generous bonus structure. Don't worry if you haven't worked in Insurance before; full training will be provided. You'll also be rewarded with the great benefits of working with the UK's largest independent Insurance Brokers.

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect if you love customer service or sales, as relationship-building with our clients will be the key to your success.

Some experience with Personal lines in the Insurance Industry is preferred but not essential as training will be provided. The rest is all about you as a person:

• Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
• Be proactive, use your initiative and show entrepreneurial spirit.
• Willingness to learn and be curious; opportunity to gain qualifications to enhance your career in this growing industry.
• Confidence to work with clients both on the phone and face to face; some experience in customer service is important.
• Work well with your team, maintain a positive outlook, be engaging, collaborative, and resilient to changes.
• Demonstrate honesty and integrity; essential within a financially regulated organisation and the right standard of conduct.

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Other benefits include:

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire Ardonagh family
• Gain CII or ACII qualifications to boost your knowledge and career prospects
• Pension scheme for retirement
• 24-hour support for physical and mental wellbeing
• 1 day paid volunteering day to give back to our communities
• The Spotlight Awards to recognise talent across our group

So, what are you waiting for? Apply today and one of our team will be in touch. #AIB

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.

Click here to see our standard benefits page