Customer Care Manager jobs in Grande-Bretagne

Role: Manufacturing Client Services Manager

Location: Fareham

Contract: Permanent

Salary: £30,000 - £35,000 per annum DOE

• 24 days of annual leave
• Free onsite parking
• Maternity/paternity support
• Perks at work (Discounts on 100s of brands)
• Pension Scheme
• Early Finish Fridays
• Monthly Treats and Events
• Employee Referral Bonuses
• Dress down Fridays

• Act as primary contact for assigned customers, including site visits.
• Develop and maintain plans to meet customer and business needs.
• Manage repeat orders and contract reviews to ensure capacity, materials, and engineering support.
• Coordinate with Purchasing to secure timely material delivery.
• Support Engineering with tasks such as BOM loading/checking in the MRP system.
• Resolve issues affecting delivery schedules or commitments.
• Promote sales and prepare/negotiate quotations for key customers.
• Liaise with internal departments to address technical or delivery issues.
• Perform other related duties as assigned by management.

• Previous experience in Account Management and/or customer service role
• Excellent communication skills
• Excellent PC skills, including MS Office, especially Excel, Word, and PowerPoint
• Confidence in preparing and presenting data to customers
• Planning and prioritisation skills

• A sound understanding of a CEM environment
• Knowledge of electronics production techniques
• Experience using MRP systems

If you believe this is the right role for you, click 'Apply' or call us, and one of our team members will be happy to discuss the Manufacturing Client Services Manager role in Fareham.