Customer Care Advisor jobs in United Kingdom

Nomios' mission is to build a ‘secure and connected’ future. Organisations across Europe depend on us to help secure and connect their digital infrastructures.

In support of our continued UK growth, we are currently seeking an Enterprise Account Manager to partner with our Solutions team and engage with market‑leading security and networking vendor technologies and services. In this role, you will serve as a trusted advisor, leveraging your industry expertise and vendor knowledge to deliver best‑practice guidance and innovative solutions that help our customers secure their digital assets.

As an Enterprise Account Manager at Nomios, you’ll play a pivotal role in new business growth and expanding our footprint within targeted enterprise verticals. Every day will bring new challenges and opportunities as you:

• Identify and secure new business opportunities, converting prospects into long‑term customers
• Own the full sales lifecycle, from targeted outbound prospecting to ongoing account management and upsell activities
• Collaborate closely with our Business Development and Marketing teams to drive pipeline growth
• Expand our solution footprint, developing new logo accounts in key enterprise verticals
• Partner strategically with vendors, planning and coordinating to develop whitespace accounts
• Collaborate with the Nomios Solutions team to define and execute account strategies that drive customer success
• Build and lead virtual teams comprising managed services, operations, technical expertise, and executive leadership
• Craft and deliver compelling business value propositions, positioning Nomios as a trusted advisor

We hire high‑energy, results‑driven professionals who thrive in a fast‑paced, growth‑orientated environment. To excel in this role, you should have:

• Proven experience in enterprise sales, with a track record of winning new business and expanding existing accounts
• Expertise in security and networking solutions, ideally with experience working with two or more of the following vendors: Juniper, Fortinet, Palo Alto, CrowdStrike, Rapid7, Netskope, SentinelOne, Wiz, Abnormal
• The ability to engage at all levels of an organisation, from security and networking architects to C‑level executives
• A strategic, consultative sales approach, with the ability to identify customer challenges and create tailored solutions
• Strong business acumen, a results‑oriented mindset, and excellent interpersonal and presentation skills
• A proven ability to build and manage a strong sales pipeline, accurately forecast, and close deals effectively

• Location: This is a hybrid role, requiring attendance at our Manchester office (free hot & cold drinks, breakfast items, snacks, lunches, and regular takeaway Fridays are provided to all staff in the office!)
• Hours: Full‑time, Monday‑Friday, 9:00am‑5:30pm
• Travel: The role includes travel within the UK, with some overnight stays, and occasional international trips if required
• Requirements: You will be required to attend customer sites across the UK and must therefore have a full UK driving licence

We invest in our people. You will get to work in a dynamic, fast‑paced environment where you are free to use your initiative in support of our strategic objectives. You will work alongside high calibre sales, technical, and operational experts as part of a supportive, tight‑knit team, within which every individual has an important part to play and makes a real difference. Nomios offers a highly competitive salary and commission scheme along with industry‑leading benefits.

Nomios is an equal opportunity employer and is committed to creating and sustaining an environment in which everyone is provided with an equal opportunity to grow and develop, and no individual will be unjustly discriminated against. This includes, but is not limited to, discrimination because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation.