Customer Care Advisor jobs in United Kingdom
Christmas Sales Advisor - Solihull (8 hours)
Rituals
Christmas Sales Advisor - Southampton (8 hours)
Rituals
Christmas Sales Advisor - Chelmsford (8 hours)
Rituals
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Christmas Sales Advisor - Belfast (8 hours)
Job summary
A luxury cosmetic retailer seeks Festive Rituals Advisors in Belfast to enhance customer experiences during the festive season. The role involves direct customer engagement, teamwork, and maintaining store standards. Ideal candidates will have retail experience and a passion for customer service, making every customer interaction memorable. Opportunities for training and career growth are available.
Qualifications
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Ability to connect with customers and create a welcoming environment.
Responsibilities
- Engage directly with customers and advise on products.
- Work closely with management to reach store goals.
- Maintain store cleanliness and product presentation.
Skills
We are looking for Rituals Advisors for the Festive Season!
At Rituals, we created an extensive collection of luxurious yet affordable home body cosmetics. As our products, every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs.
You are all aboutcustomer experience.
As a Festive Rituals Advisor, you are part of our store team. You engage directly with our customers, listen, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
The above characteristics are what make you the ideal Festive Rituals Advisor.
You can give new meaning to the words 'aim big, act small' by:
- Working closely with your Store Manager and Assistant Store Manager to reach your goals and the Store targets.
- Interacting with customers and providing ‘Best in Class’ customer experience.
- Following Store safety procedures.
- Keeping the Store clean and tidy, so that our products are always presented according to Rituals standards.
In addition, you will become an expert in our Rituals products and treatments. You will enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our various training programs, with many exciting opportunities to grow in your career.
QualificationsThis is you.
High on energy, low on ego and with a little bit of humour. You are also ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our shops. In addition, as a Rituals Advisor you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel good. And on top of that, you have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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