Sr. Account Manager

Fastener Distribution Holdings Llc.; East Midlands; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global supply chain solutions partner is seeking a Senior Account Manager in the East Midlands. This professional will develop sales strategies and enhance customer relationships, with responsibilities including processing quotes, negotiating prices, and coordinating across teams. The ideal candidate will have 7–10 years of sales experience, a relevant associate's degree, and strong problem-solving skills. This is a full-time position, offering a chance to work in a dynamic environment dedicated to service excellence.

Benefits

Competitive benefits

Career development opportunities

Qualifications

• 7–10 years of related experience in sales roles.
• Ability to read and interpret business documents and regulations.
• Ability to write reports and business correspondence.
• Ability to solve practical problems effectively.

Responsibilities

• Develop sales strategies and customer relationships.
• Process quotes, orders, and customer inquiries.
• Negotiate prices and ensure compliance with requirements.

Skills

Strong problem-solving abilities

Analytical thinking

Customer relationship building

Negotiation skills

Microsoft Office proficiency

Education

Associate's degree or equivalent

Tools

Company ERP system

Job description

Who Are We

FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years of experience, FDH specializes in hardware, electrical consumables, and expendables, licensed products, and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California and has operations across the Americas, EMEA and APAC. FDH Aero was named a Best Place to Work in Aviation in 2024 and operates in 14 countries with more than 1,500 employees and over 650,000 square feet of inventory space.

Why Work Here

At FDH Aero we understand that the strength of our brand comes from our people. We invest in driven, diverse, and experienced professionals who are naturally curious, courageous, and motivated toward action. We value tempering confidence with humility and a mission that always starts with service‑first.

Our Values Guide Everything We Do

• We Are Service First – We act with agility and intelligence to solve our partners’ most pressing needs.
• We Are Respectful – We behave with dignity, fairness, and acceptance.
• We Are Amplifiers – We invest in professionals, businesses, and partners; we fuel entrepreneurial spirit by providing autonomy, authority, and a clear mission.
• We Are Open‑Minded – We communicate with intention, curiosity, and diversity of thought.
• We Are Accountable – We own responsibility for our outcomes and empower every employee to take immediate action.
• We Value Our People – We offer competitive benefits and invest in training, mentorship, and career development.

We Are Looking For

The Sr. Account Manager is responsible for developing sales strategies, business and strategic planning, and customer / program / product‑line development. They will work closely with multiple teams to represent the sales team’s interests and needs while enhancing the organization’s partnerships.

What You’ll Do (Responsibilities)

• Receive and process quotes, orders, pricing, availability, shipping costs, etc.
• Communicate with customers and process RFQs, POs, returns, and order follow‑ups.
• Possess detailed product knowledge and troubleshoot customer needs.
• Build customer relationships via email and telephone.
• Negotiate prices with customers for potential orders.
• Effectively communicate with internal departments including Shipping & Receiving, Quality, Finance, Operations, and Purchasing.
• Recommend products and services that best fit customer needs.
• Review and accurately enter purchase orders (contracts) to ensure compliance with customers’ terms, conditions, and specific requirements.
• Be cooperative, positive, and respectful with customers, supervisors, and co‑workers.
• Perform other duties as assigned.

What You Bring (Qualifications & Skills)

• Associate’s degree or equivalent from a two‑year college or technical school.
• 7–10 years of related experience in sales roles.
• Ability to read and interpret general business periodicals, technical procedures, or government regulations.
• Ability to write reports, business correspondence, and procedures.
• Ability to solve practical problems in varied situations.
• Strong problem‑solving and analytical thinking abilities with a keen eye for detail.
• Ability to work collaboratively across cross‑functional teams and manage multiple priorities in a fast‑paced environment.
• Skilled in Microsoft Office (Excel, PowerPoint, Word, etc.).
• Knowledge of company ERP and internet browsing.

FDH Aero is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Employment Type

Full‑Time

Experience

Years

Vacancy

1