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Sales & Customer Support Coordinator
Job summary
A leading recruitment agency in Wolverhampton seeks a Sales & Customer Support Coordinator. The role involves providing exceptional customer service, supporting sales operations, and adapting to new IT systems. Ideal candidates should possess strong IT skills, excellent communication capabilities, and a creative mindset. This full-time, permanent position offers a pay of £13 per hour, equating to around 40 hours per week.
Qualifications
- Adaptability to new systems is essential.
- Previous experience in customer service or sales is beneficial.
- Ability to work in a team environment.
Responsibilities
- Handle customer queries through various channels.
- Support the sales team with admin tasks.
- Assist in implementing a new IT system.
- Manage and update customer records.
- Collaborate for improved customer service processes.
Skills
Job Title: Sales & Customer Support Coordinator
Location: WV14 0LH
Salary: £13 per hour
Hours: 08:00 - 16:00, Monday to Friday
About the Role: We are looking for an enthusiastic and IT-savvy individual to join our office team as a Sales & Customer Support Coordinator. This is an excellent opportunity for someone with a creative and dynamic approach to customer service and sales. You will play a key role in dealing with customer queries, supporting sales operations, and assisting with the implementation of a new system.
- Providing exceptional customer service by handling queries via phone, email, and in person.
- Supporting the sales team with administrative tasks and customer follow-ups.
- Assisting with the implementation and use of a new IT system, ensuring smooth operation.
- Managing and updating customer records accurately and efficiently.
- Collaborating with colleagues to deliver creative solutions and improvements to customer service processes.
- Strong IT skills and the ability to adapt to new systems quickly.
- Excellent communication skills, both written and verbal.
- A creative and problem-solving mindset.
- Previous experience in customer service, sales support, or similar roles is beneficial.
- A positive attitude and the ability to work well in a team.
- The opportunity to work in a creative and supportive environment.
- The chance to contribute to the growth and development of the business.
Job Types: Full-time, Permanent
Pay: From £13.00 per hour
Expected hours: 40 per week
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.