Sales & Customer Support Coordinator

Starting Point Recruitment; Wolverhampton; On-site; Full time

Job summary

A leading recruitment agency in Wolverhampton seeks a Sales & Customer Support Coordinator. The role involves providing exceptional customer service, supporting sales operations, and adapting to new IT systems. Ideal candidates should possess strong IT skills, excellent communication capabilities, and a creative mindset. This full-time, permanent position offers a pay of £13 per hour, equating to around 40 hours per week.

Qualifications

• Adaptability to new systems is essential.
• Previous experience in customer service or sales is beneficial.
• Ability to work in a team environment.

Responsibilities

• Handle customer queries through various channels.
• Support the sales team with admin tasks.
• Assist in implementing a new IT system.
• Manage and update customer records.
• Collaborate for improved customer service processes.

Skills

Strong IT skills

Excellent communication skills

Creative problem-solving

Customer service experience

Job description

Overview

Job Title: Sales & Customer Support Coordinator
Location: WV14 0LH
Salary: £13 per hour
Hours: 08:00 - 16:00, Monday to Friday
About the Role: We are looking for an enthusiastic and IT-savvy individual to join our office team as a Sales & Customer Support Coordinator. This is an excellent opportunity for someone with a creative and dynamic approach to customer service and sales. You will play a key role in dealing with customer queries, supporting sales operations, and assisting with the implementation of a new system.

Key Responsibilities

• Providing exceptional customer service by handling queries via phone, email, and in person.
• Supporting the sales team with administrative tasks and customer follow-ups.
• Assisting with the implementation and use of a new IT system, ensuring smooth operation.
• Managing and updating customer records accurately and efficiently.
• Collaborating with colleagues to deliver creative solutions and improvements to customer service processes.

Requirements

• Strong IT skills and the ability to adapt to new systems quickly.
• Excellent communication skills, both written and verbal.
• A creative and problem-solving mindset.
• Previous experience in customer service, sales support, or similar roles is beneficial.
• A positive attitude and the ability to work well in a team.
• The opportunity to work in a creative and supportive environment.
• The chance to contribute to the growth and development of the business.

Job Types: Full-time, Permanent

Pay: From £13.00 per hour

Expected hours: 40 per week