Client Executive - Corporate & Commercial

Howden Group Holdings; Cheltenham; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A reputable insurance company in Cheltenham is seeking a Client Executive to manage existing client relationships and ensure their needs are met. The ideal candidate will have a passion for insurance, at least 3 years of relevant experience, and excellent communication and negotiation skills. This full-time position offers a collaborative environment with flexible working arrangements.

Benefits

Flexible working hours

Collaboration and inclusion

Career development opportunities

Qualifications

• Minimum of 3 years’ experience in providing specialist advice in the insurance market.
• Working knowledge of all the main classes of general insurance and the CII’s Code of Ethics.

Responsibilities

• Ongoing account management and renewal for the existing portfolio.
• Managing relationships with key decision makers within partnerships.
• Managing relationships with external service providers.
• Exceeding annual targets.
• Engaging with internal and external stakeholders.
• Attending client promotional events.

Skills

Excellent communication

Presentation skills

Negotiation skills

Multi-tasking

Organisational skills

Adaptability

Education

GCSE Maths and English (or equivalent)

Cert CII

Job description

Overview

We are seeking an ambitious Client Executive to join our Charity and Not for Profit team in Cheltenham. If you have a passion for insurance, this is the opportunity for you. Be part of a world-class organisation that values collaboration and inclusion. As part of your role, you will have the important task of connecting with existing clients, ensuring all their needs for renewals, and mid-term adjustments are completely understood and addressed. This will involve finding the right coverages, offering competitive pricing, and providing outstanding service to clients and colleagues alike.

Please note this is a full-time, permanent opportunity. You will be based in our Cheltenham office and ideally be onsite 2 days per week on average.

Responsibilities

• Ongoing account management and renewal for our existing portfolio.

• Effectively managing relationships with key decision makers within our partnerships

• Effectively managing relationships with external service providers

• Exceeding annual targets

• Engaging regularly with internal and external stakeholders

• Quarterly MI meetings held with each partner

• Travel to partner meetings and attend client promotional events

Knowledge

• Working knowledge of all the main classes of general insurance and the CII’s Code of Ethics and GDPR.

• Must have a minimum of 3 years’ experience in providing specialist advice in the insurance market.

Skills

• Excellent communication, presentation and negotiation skills.

• Ability to understand people and build rapport, adapt styles of communication accordingly.

• Ability to exceed individual targets and deadlines as defined by the business plan.

• Multi-tasking and organisational skills with attention to detail, quick assessment and effective workload prioritisation.

• The ability to manage your own diary, working to tight deadlines with accuracy of work.

Qualifications

• GCSE Maths and English (or equivalent).

• Cert CII an advantage or progressing towards the qualification.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We\'re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.

If you\'re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent