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Remote Cruise Planner & Guest Advisor
Zusammenfassung
A leading travel service provider located in Barcelona is seeking enthusiastic individuals to join their team in customer support for a renowned cruise brand. In this role, you will manage customer inquiries, provide guidance on cruise offerings, and assist with post-booking activities. Ideal candidates have a background in sales and excellent interpersonal skills, and are detail-oriented. The role offers a structured work schedule and a supportive environment for personal growth.
Leistungen
Qualifikationen
- Any background in sales including retail, call center, tourism, or e-commerce.
- Strong communication and interpersonal skills required.
- Must be detail-oriented with effective problem-solving abilities.
Aufgaben
- Handle inbound calls and customer inquiries.
- Provide guidance on cruise packages and destinations.
- Offer package upgrades or alternatives when appropriate.
- Deliver pre-booking and post-booking support.
- Assist travel agencies with booking management.
- Inform customers about prices, bookings, and documentation.
Kenntnisse
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.