Dutch-Speaking Customer Support in Athens (Relocation)

Essence Coaching Group; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global coaching organization is looking for a Dutch Speaking Customer Service Representative to join their team in Athens. The ideal candidate will assist users with booking inquiries and ensure excellent service across all channels. Required skills include fluent Dutch (C1/C2) and a good level of English, along with strong communication and problem-solving abilities. This position comes with relocation support, competitive salary, and the chance to work in a multicultural environment.

Servicios

Relocation support

Competitive salary

Paid training

International work environment

Career development

Lifestyle opportunity

Formación

• Strong command of Dutch language at C1/C2 level.
• Previous experience in customer service or hospitality is a plus.
• Ability to work rotating shifts and collaborate in multicultural teams.

Responsabilidades

• Handle customer inquiries via phone, email, and chat.
• Support customers with reservations, changes, and cancellations.
• Resolve customer issues efficiently and professionally.
• Ensure accurate documentation and compliance with procedures.
• Manage multiple customer interactions daily.
• Collaborate with colleagues to maintain high service standards.

Conocimientos

C1/C2 level of Dutch

Good level of English

Strong communication skills

Problem-solving skills

Descripción del empleo

A global coaching organization is looking for a Dutch Speaking Customer Service Representative to join their team in Athens. The ideal candidate will assist users with booking inquiries and ensure excellent service across all channels. Required skills include fluent Dutch (C1/C2) and a good level of English, along with strong communication and problem-solving abilities. This position comes with relocation support, competitive salary, and the chance to work in a multicultural environment.