Remote Cruise Planner & Guest Advisor

FH Collective Academy; A distancia; EUR 21.000; Jornada completa

Descripción de la vacante

A leading travel company is seeking individuals who are passionate about providing excellent customer support to assist clients in planning their dream cruise vacations. Ideal candidates should have a background in sales, strong communication skills, and be comfortable using digital tools. The position is based in Valencia, Spain, and offers a monthly salary, benefits, and remote work options. If you thrive in a customer-focused environment and have a problem-solving mindset, we want to hear from you!

Servicios

1500 x 14 salary

Relocation assistance with shared accommodation for 12 months

Utilities included

Flexible work hours

Remote work model

Formación

• Any background in sales (retail, call center, tourism, e-commerce, etc.) is welcomed.
• Strong communication and interpersonal skills are essential.
• Detail-oriented with problem-solving abilities is important.

Responsabilidades

• Handle inbound calls and customer inquiries.
• Provide professional guidance on cruise packages and destinations.
• Offer package upgrades or alternative options when appropriate.
• Deliver pre-booking and post-booking customer support.
• Assist travel agencies with booking management.
• Inform customers about documentation, prices, ships, destinations and related topics.

Conocimientos

Sales experience

Strong communication skills

Attention to detail

Problem-solving approach

Comfortable using digital tools

Descripción del empleo

A leading travel company is seeking individuals who are passionate about providing excellent customer support to assist clients in planning their dream cruise vacations. Ideal candidates should have a background in sales, strong communication skills, and be comfortable using digital tools. The position is based in Valencia, Spain, and offers a monthly salary, benefits, and remote work options. If you thrive in a customer-focused environment and have a problem-solving mindset, we want to hear from you!