Remote Cruise Planner & Guest Advisor

FH Collective Academy; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A travel service organization seeks customer service representatives to assist customers in planning their cruise experiences. The ideal candidates should have any sales background and possess strong communication and interpersonal skills. Responsibilities include handling inquiries, providing guidance on cruise packages, and supporting travel agencies with bookings. A relocation package is offered for candidates coming from outside Portugal, including shared accommodation for 12 months and a competitive salary.

Servicios

Room in shared apartment for up to 12 months

Monthly rent of 280 including utilities

Compensation package of 1500 x 14

Formación

• Any background in sales is welcome (retail, call centre, tourism, e-commerce).
• Strong communication and interpersonal skills are necessary.
• Attention to detail and a problem-solving approach are required.

Responsabilidades

• Handle inbound calls and customer inquiries.
• Provide professional guidance on cruise packages and destinations.
• Offer package upgrades or alternative options when appropriate.
• Deliver pre-booking and post-booking customer support.
• Assist travel agencies with booking management.
• Inform customers about documentation, prices, ships, destinations and related topics.

Conocimientos

Sales experience (any level)

Strong communication skills

Interpersonal skills

Problem-solving approach

Ability to manage multiple tasks

Descripción del empleo

A travel service organization seeks customer service representatives to assist customers in planning their cruise experiences. The ideal candidates should have any sales background and possess strong communication and interpersonal skills. Responsibilities include handling inquiries, providing guidance on cruise packages, and supporting travel agencies with bookings. A relocation package is offered for candidates coming from outside Portugal, including shared accommodation for 12 months and a competitive salary.