Office Administration jobs in Canada

About Staffing is an Alberta-based recruitment company that connects jobseekers to employers across Canada. Established in 1996, About Staffing is a BBB Accredited Business and a proud member of the Calgary Chamber of Commerce.

We have partnered with a specialized medical clinic to support them in the recruitment process to find their newest addition: Medical Office Administrator.

Job ID: 42729

Job Type: Direct Hire

Category: Administration

Location: Calgary, Alberta

Our client is seeking a motivated and personable Medical Office Administrator to join their specialized clinic located in SE Calgary. Whether you’re a recent graduate with an MOA certificate or someone with more extensive administrative experience, we want to hear from you! This is a great opportunity for someone who thrives in a fast-paced, front-facing role and is passionate about delivering exceptional patient care both in person and over the phone.

To succeed in this role, you’ll need strong multitasking and prioritization skills, with a keen eye for detail. Experience with Accuro software is preferred, but not required. You’ll be working in a collaborative team environment, supporting both patients and front-facing staff to ensure smooth operations and a positive experience for clients of all ages.

If you’re a proactive team player with a friendly attitude and a commitment to excellent patient care, we’d love to hear from you!

Duties and Responsibilities:

The key job functions are:

• Patient Reception: Greet and assist patients, ensuring a positive experience from check-in to check-out.
• Appointment Scheduling: Manage patient appointments, including booking, rescheduling, and confirmations.
• Phone Management: Answer calls, direct inquiries, and address patient concerns.
• Medical Records: Maintain accurate and updated patient records in compliance with privacy standards.
• Billing & Insurance: Process billing, insurance claims, and payments, ensuring accuracy and follow-up.
• Accuro Software: Use Accuro (or similar EMR) for scheduling, records, and reporting.
• Clinic Coordination: Collaborate with the team to ensure smooth patient flow and clinic operations.
• Patient Education: Provide basic info on procedures, office policies, and post-appointment care.
• Inventory Management: Assist with managing office and medical supplies.
• Multitasking: Prioritize tasks while maintaining attention to detail and patient care.
• Team Collaboration: Work closely with staff to ensure efficient operations and quality care.

Education:

• Completion of MOA certificate or similar is considered a strong asset.

Qualifications:

• Experience in Accuro software is considered an asset.

Experience:

• 1+ years experience in an administrative role is required.
• Previous experience in a medical clinic (or similar) is considered a strong asset.

Skills:

• Strong interpersonal skills, building positive relationships with patients and team members.
• Clear written and verbal communication for effective interaction with patients and staff.
• Exceptional attention to detail and organizational skills for accurate record-keeping and scheduling.
• Ability to prioritize tasks efficiently while maintaining respect and care for all areas of the clinic.
• Empathetic with strong listening skills to understand patient needs and concerns.
• Skilled in multitasking and staying focused in a fast-paced environment.
• Team player with a collaborative attitude and willingness to support colleagues.
• Committed to confidentiality and adhering to privacy regulations.

Base Salary: $20-23 per hour

• Salary based on experience

Work Hours:

• 40 hours per week
• 8:00am – 4:30pm
• Monday – Friday

Remote Work:

• This position is not remote and required to be on-site.

Additional Notes:

• This opportunity does not include relocation. It will be the responsibility of the candidate should relocation be required.
• All applicants must be authorized to work in Canada to be considered for employment.

Equity. Diversity. Inclusion. At About Staffing, EDI has always been a business priority and is continually upheld in our business practices. The About Staffing team would like to thank everyone who applies and will contact those potential candidates who are suitable for the position based on the employer’s needs.

Please reference Job ID: 42729 in your application.