Jobs in Cambridge, Canada

• Salary up to $24.56/hour, with additional performance-based incentives
• Opportunities for career advancement and personal development within a global organization
• Flexible work-from-home arrangement
• Comprehensive benefits including medical, dental, and vision insurance, as well as a retirement savings plan
• Paid training and a supportive work environment that fosters diversity and inclusion
• Access to DailyPay for early wage access

• Provide inbound customer support using a call flow guide in the customer’s preferred language
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services to enhance customer experience
• Deliver exceptional customer experiences with a positive attitude

• Must be fluent in English, German, and French
• Minimum of 1 year of customer service experience
• High school diploma or GED required
• Ability to work in a quiet, distraction-free home environment
• Proficiency in multitasking and eagerness to learn new technologies

• Candidates located in the Oshawa, ON area are preferred but not mandatory
• Strong computer navigation skills and familiarity with PCs
• Experience in a fast-paced customer service role

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.