Remote Bilingual Automotive Support Specialist

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider in Canada seeks candidates for a customer support position that offers flexibility to work from home. Applicants should be fluent in English, German, and French, and have at least one year of customer service experience. The role involves assisting customers, resolving issues, and providing exceptional service. This position also includes comprehensive benefits and performance-based incentives for its employees.

Benefits

Salary up to $24.56/hour

Opportunities for career advancement

Comprehensive benefits including medical, dental, and vision insurance

Access to DailyPay for early pay options

Engaging company culture

Qualifications

• Minimum of 1 year of customer service experience.
• Ability to work in a quiet, distraction-free environment at home.
• Eagerness to learn new technologies.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track, document, and retrieve information in databases.
• Offer additional products and services as needed.
• Deliver exceptional customer experiences.

Skills

Fluency in English

Fluency in German

Fluency in French

Strong computer navigation skills

Education

High school diploma or GED

Job description

A leading customer service provider in Canada seeks candidates for a customer support position that offers flexibility to work from home. Applicants should be fluent in English, German, and French, and have at least one year of customer service experience. The role involves assisting customers, resolving issues, and providing exceptional service. This position also includes comprehensive benefits and performance-based incentives for its employees.