Remote Bilingual Auto Support Rep (EN/DE/FR)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider is seeking a Customer Support Representative to work remotely from Glovertown, Canada. The role requires fluency in English, German, and French, along with at least one year of customer service experience. Responsibilities include assisting customers, resolving technical issues, and ensuring exceptional customer satisfaction. This opportunity offers a competitive salary up to $24.56/hour, career advancement opportunities, and a comprehensive benefits package.

Benefits

Performance-related bonuses

Flexible work-from-home arrangement

Comprehensive benefits package

Access to DailyPay for early salary access

Inclusive company culture

Qualifications

• Minimum of 1 year of customer service experience.
• Ability to work in a quiet, distraction-free environment at home.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track, document, and retrieve information in databases.
• Offer additional products and/or services.
• Deliver exceptional customer experiences.

Skills

Fluency in English

Fluency in German

Fluency in French

Strong computer navigation skills

Eagerness to learn new technologies

Education

High school diploma or GED

Job description

A leading customer service provider is seeking a Customer Support Representative to work remotely from Glovertown, Canada. The role requires fluency in English, German, and French, along with at least one year of customer service experience. Responsibilities include assisting customers, resolving technical issues, and ensuring exceptional customer satisfaction. This opportunity offers a competitive salary up to $24.56/hour, career advancement opportunities, and a comprehensive benefits package.