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Job summary
A leading establishment in Alberta is looking for an Operations & Management professional to supervise daily operations, manage staff, and ensure excellent customer service. The role involves overseeing inventory management and enforcing health and safety regulations to maintain compliance. Strong leadership and communication skills are essential.
Responsibilities
- Supervise all day-to-day activities and ensure smooth workflow.
- Hire, train, schedule employees, manage performance, resolve conflicts.
- Monitor and manage food and supply inventory.
- Ensure excellent customer experiences by resolving complaints.
- Enforce hygiene, health, and safety regulations.
- Daily Operations: Supervise all day-to-day activities, ensuring a smooth workflow between front-of-house and back-of-house staff.
- Staff Management: Hire, train, and schedule employees, manage their performance, and resolve staff conflicts.
- Inventory Management: Monitor and manage food and supply inventory, place orders with suppliers, and track stock levels.
- Customer Service: Ensure excellent customer experiences by resolving complaints and maintaining high service standards.
- Health & Safety: Enforce all hygiene, health, and safety regulations to maintain a safe and compliant establishment.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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