Remote Automotive Customer Support Rep | Bilingual

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider in Canada seeks candidates for a remote customer support role. Responsibilities include providing support using a call flow guide, assisting customers with technical issues, and documenting interactions. Required qualifications include fluency in English, German, and French, along with at least 1 year of customer service experience. A supportive work culture, career advancement opportunities, and a comprehensive benefits package are offered.

Benefits

Salary up to $24.56/hour

Comprehensive benefits package

Access to DailyPay for early pay options

Engaging company culture

Qualifications

• Fluency in English, German, and French is required.
• Minimum of 1 year of customer service experience is expected.
• Ability to work in a quiet and distraction-free home environment is essential.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track, document, and retrieve information in databases.

Skills

Fluency in English

Fluency in German

Fluency in French

Customer service experience

Strong computer navigation skills

Education

High school diploma or GED

Job description

A leading customer service provider in Canada seeks candidates for a remote customer support role. Responsibilities include providing support using a call flow guide, assisting customers with technical issues, and documenting interactions. Required qualifications include fluency in English, German, and French, along with at least 1 year of customer service experience. A supportive work culture, career advancement opportunities, and a comprehensive benefits package are offered.