Remote Bilingual Auto Support Specialist

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider in Canada is seeking remote customer support representatives fluent in English, German, and French. This position offers a salary of up to $24.56 per hour and performance-based bonuses, along with opportunities for career advancement. Responsibilities include providing inbound customer support, assisting with technical issues, and creating a positive customer experience. Ideal candidates will have at least one year of customer service experience and possess strong computer navigation skills.

Benefits

Comprehensive benefits including medical, dental, and vision insurance

Access to DailyPay for early pay options

Inclusive company culture with networking opportunities

Qualifications

• Must be fluent in English, German, and French.
• Minimum of 1 year of customer service experience required.
• Ability to work in a quiet, distraction-free environment at home.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track, document, and retrieve information in databases.

Skills

Fluent in English

Fluent in German

Fluent in French

Strong computer navigation skills

Empathy in customer interactions

Education

High school diploma or GED

Job description

A leading customer service provider in Canada is seeking remote customer support representatives fluent in English, German, and French. This position offers a salary of up to $24.56 per hour and performance-based bonuses, along with opportunities for career advancement. Responsibilities include providing inbound customer support, assisting with technical issues, and creating a positive customer experience. Ideal candidates will have at least one year of customer service experience and possess strong computer navigation skills.