Remote Automotive CSR - Trilingual (EN/DE/FR)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider in Manitoba is seeking a customer support representative to provide exceptional service remotely. This position requires fluency in English, German, and French, along with strong computer skills and at least one year of customer service experience. The role offers a competitive hourly wage of up to $24.56 and includes comprehensive benefits. Join a dynamic team that fosters career growth and values employee well-being.

Benefits

Health, dental, and vision insurance

Paid training

Performance-based incentives

Employee referral bonus opportunities

Comprehensive employee assistance program

Engaging company culture with wellness programs

Qualifications

• Minimum of 1 year of customer service experience.
• Ability to work in a quiet, distraction-free environment at home.
• Eagerness to learn new technologies.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track, document, and retrieve information in databases.
• Offer additional products and/or services to enhance customer satisfaction.
• Deliver expert customer experiences with a positive attitude.

Skills

Fluency in English

Fluency in German

Fluency in French

Strong computer navigation skills

Education

High school diploma or GED

Job description

A leading customer service provider in Manitoba is seeking a customer support representative to provide exceptional service remotely. This position requires fluency in English, German, and French, along with strong computer skills and at least one year of customer service experience. The role offers a competitive hourly wage of up to $24.56 and includes comprehensive benefits. Join a dynamic team that fosters career growth and values employee well-being.