Customer Support jobs in Canada

Join Our Team at Fire Safety and Protection LLC (FSP)

At FSP, our mission is to protect communities by installing, inspecting, and repairing fire alarm, sprinkler, and safety systems. Our employees are central to this mission, reflecting our commitment to safety and excellence.

Be Part of Something Bigger

Ready to embark on a rewarding career with FSP? Apply today and become part of a company where your skills and dedication are valued. Visit www.firesp.com to learn more and apply.

Job Description:

Project Sales Executive

We are seeking a dynamic and driven Project Sales Executiveto join our team specializing in the sales of Fire Alarm Systems. The ideal candidate will have a strong background in fire protection systems, a deep understanding of the construction industry, and a proven ability to generate and close sales opportunities. This role is focused on developing new business, managing client relationships, and working closely with project managers to ensure successful project delivery.

Essential Functions:

Sales and Business Development:

• Identify and pursue new business opportunities in the Fire Alarm System market.
• Develop and execute a strategic sales plan to meet or exceed sales targets.
• Build and maintain relationships with contractors, builders, property managers, and other industry stakeholders.
• Provide product demonstrations and presentations to clients.

Project Management:

• Collaborate with project teams to ensure seamless delivery of projects from proposal to completion.
• Prepare and deliver detailed project proposals, cost estimates, and sales contracts.
• Monitor project progress and work with clients to resolve any issues or changes.

Client Relations:

• Serve as the primary point of contact for clients, addressing their needs and ensuring high levels of customer satisfaction.
• Conduct site visits to assess customer needs and project requirements.

Technical Expertise:

• Stay informed about the latest products, technologies, and regulations related to Fire Alarm Systems.
• Provide technical advice and support to clients as needed.
• Collaborate with internal engineering and design teams to develop tailored solutions.

Reporting:

• Maintain accurate sales records and project documentation.
• Provide regular reports on sales activities, opportunities, and forecasted revenue to senior management through our CRM

Qualifications:

Education:

• Bachelor’s degree in business, engineering, or a related field preferred.

Experience:

• Minimum 3-5 years of experience in sales, preferably within the fire protection industry or related sectors (fire alarms, sprinklers, safety systems).
• Proven track record of achieving sales targets and managing multiple projects simultaneously.

Skills:

• Strong knowledge of fire alarm systems, building codes, and fire safety regulations.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently, as well as collaboratively within a team.
• Proficiency in CRM software and Microsoft Office Suite; design software a plus

Certifications (preferred):

• CFAA

Benefits

Fire Safety and Protection (FSP) is laser focused on creating a culture that thrives on developing our people and protecting our client’s assets. One of the ways we do this is by rewarding all those who contribute to our continued growth. Some of the things that you can expect when joining our professional selling team include:

• Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role
• Purpose and results driven work environment (work smarter not harder)
• Technology and FSP swag when they join the team
• Training on not only what we sell but how we sell…the FSP Way!
• Access to leading edge web-based productivity tools

Company paid benefits:

• ExtendedHealth Care
• Dental
• Vision
• LTD,STD
• LifeInsurance
• EAP
• RRSPMatching
• TuitionReimbursement
• AutoAllowance

Physical Requirements:

• Prolongedperiods of sitting at a desk and working on a computer.
• Mustbe able to lift 15 pounds at times.
• Mustbe able to travel.

Why FSP?

Supportive Culture: We value our employees and provide ongoing training.
Career Growth: Advance your career with guidance from industry experts as well as tuition reimbursement and pay incentives.
Broad Opportunities: With offices in the eastern U.S. and Canada, we offer diverse locations and roles.
Client-Centered: We serve commercial property owners and facility managers with dedication and care.
Rapid Growth: Join us as we expand and invest in new markets.

Health & Safety:

The personal safety and health of each employee of our organization is of primary importance. We believe that our employees are our most important assets and that their safety is our greatest responsibility. It is Fire Safety and Protection, LLC’s objective to ensure a safe and productive working environment for all employees. At FSP we believe that illnesses and injuries can and must be prevented. We believe in empowering each employee to create and maintain a safe and healthy environment.

FSP Equal Opportunity Employer Statement:

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.