Public Administration jobs in United Arab Emirates

The Position

Senior Management Analyst

Join the City of Ontario's team as a Senior Management Analyst, where your passion for public service and proactive attitude will make a significant impact. This pivotal role, integral across multiple City departments, requires independent research, complex analysis, and technical expertise in the evaluation, development, and administration of City programs in an assigned Agency or Department, including budget and financial management, policy and program evaluation, research analysis, contracts management, grant administration, marketing and communication, public relations, and other operational and administrative functions.

The Following Procedures Will Apply

• The Eligibility List will consist of both internal and external applicants who meet the qualifications and successfully complete any required selection processes.
• The hiring department has the discretion to consider internal applicants on the Eligibility List prior to considering external candidates on the Eligibility List.
• The City of Ontario reserves the right, if necessary, to accept only the first one hundred (100) applications from applicants that best meet or exceed the qualification guidelines below.
• Qualified candidates whose qualifications best meet or exceed the requirements of the position and needs of the City will be asked to participate in an Examination process that may include a combination of an in-person Panel Oral Interview, in-person Practical Exam, Training and Experience evaluation, and/or in-person Written Exam.
  
  

NOTE: The Senior Management Analyst classification is used in a variety of City departments. This recruitment will result in an eligibility list for this classification to meet the future staffing needs of the departments with openings in this classification. The current opening is within the Ontario Municipal Utilities Company.

When assigned to the Ontario Municipal Utilities Company, the Senior Management Analyst’s primary responsibilities will include evaluating and categorizing data and information including budgets, financial reports, agreements, database information, computer operating manuals, accounting methods, grants, bids, contracts, legal documents, and managing assigned staff. Additionally, assisting the Departmental Administrator, in managing cost of service rate reviews, establishing and updating various fees and charges, ordinance revisions, administration of workplace safety and training programs in coordination with operating units, as well as setting strategic plans.

The ideal candidate will be an innovative problem solver known for efficiency, follow-through and producing extraordinary results and foster open communication among all levels of staff. The successful candidate will be a dynamic, forward-thinking individual with exceptional leadership, management, interpersonal, and communication skills; demonstrate collaborative leadership and teamwork abilities. Successful candidates will build strong working relationships at all levels with internal departments and outside agencies; develop and foster long term partnerships with community stakeholders; and will have a proven track record for sound judgment, problem solving, efficiency, follow-through, and producing extraordinary results. Additionally, successful candidates will embody the City’s mission and vision, as well as the qualities of a "Five Tool Player" - Leader, Thinker, Communicator, Operator and Public Servant - and the City's Customer Service Philosophy– Empathy, Respect, and Problem Solving.

The City of Ontario is a dynamic leading community in the Inland Empire with a variety of full-time and part-time employment and volunteer opportunities. Ontario enjoys the reputation of being a progressive City which provides solid leadership to its citizens and to the business community. The City provides a full range of services to the community including; Police, Fire, Management Services, Community Life & Culture, Community Development, Economic Development, Financial Services, Human Resources/Risk Management, Public Works, and the Ontario Municipal Utilities Company. The City's team is staffed with approximately 1,517 full-time equivalent diverse and talented employees who work to support a common goal of providing excellent service to the community.

We invite you to learn more about the City of Ontario by reviewing the City's website including the City’s State of the City Address to learn more about the exciting opportunities this position will play in the vital growth of the City in becoming the Premier Community of the Inland Empire!

State of the City The Ontario Plan

Smart Ontario Downtown Ontario

Ontario Municipal Utilities Company

The Ontario Municipal Utilities Company strives to meet the Ontario City Council goals including, "focusing resources in Ontario's Commercial and Residential neighborhoods," and, "investing in the City's infrastructure". The Ontario Municipal Utilities Company does this through a comprehensive array of programs, activities, and services completed by Utilities Engineering, Utilities Operations, Environmental Programs, Water Production, Water Resources, Water Quality, Customer Service and Administrative Services. These divisions work together to provide water, recycled water, and sewer services to the citizens and businesses of Ontario. The Municipal Utilities Company is committed to providing quality work and exceptional customer services to the residents and businesses of Ontario as well as protecting the health and welfare of the community by providing cost effective, safe and reliable services.

Important Background Investigation

Successful candidates appointed to the Ontario Fire Department or Ontario Police Department are subject to a satisfactory background investigation conducted by the Ontario Police Department. The background investigation will include the following: passing of a polygraph test and the successful completion of a post-offer medical exam (including drug screen). Candidates may be disqualified from further consideration during the background investigation for a variety of reasons including if they have: an excessive number of traffic citations and/or collisions; arrests and/or convictions; a history of illegal substance abuse; poor credit history (factors include bankruptcy, foreclosures, liens, repossessions, and recency); or thefts from a previous employer. For clarification of any of the above disqualifying reasons, please call the Police Department Background Unit at (909) 408-1820. The following list describes some areas that are covered in the background investigation:

• Your relatives, references, and acquaintances are asked to comment on your suitability for a career in law enforcement.
• The information supplied regarding your educational history is examined and verified.
• You must list a history of your residences.
• Your work history and experience are examined with regard to your dependability, relationships with fellow workers, trustworthiness, and general job performance.
• Military service records are subject to verification.
• The background investigation considers your management of personal finances (however, being in debt does not automatically disqualify you).
  
  

Your criminal, driving, and insurance records are evaluated. Felony convictions will be grounds for disqualification from the selection process.

Examples Of Essential Functions

The essential functions typically performed by the Senior Management Analyst include, but are not limited to, the following:

• Develops, implements, and administers new and revised programs, systems, procedures, and services.
• Coordinates, prepares, and evaluates agency and department budget expenditures.
• Develops and prepares Requests for Proposals, and other purchasing materials.
• Prepares and reviews budget recommendations and reports, monitors personnel and internal services expenditures; ensures expenditures remain within budgetary limitations.
• Prepares and reviews reports for regulatory agencies, grantor agencies, City Administration, and City Council.
• Compiles and analyzes data and makes recommendations related to work operations, department policies, and administrative procedures.
• Analyzes and interprets complex financial, operating, and activity reports.
• Calculates fees and expenses, maintains accounting schedules, prepares financial documents, and investigates variances and recommends corrective actions.
• Drafts and prepares various forms of contracts and agreements including supporting documentation such as specifications.
• Prepares manuals, documents, agenda items, resolutions, press releases, or publications relating to administrative, fiscal, or operational issues.
• Participates in the development and implementation of agency-wide goals, objectives, policies, and priorities.
• Supervises and directs the activities of staff including employee selection, work assignments, performance evaluation, employee development, disciplinary action, and complaint resolution.
• Represents the agency at interdepartmental, inter-agency, professional, and community meetings as required.
  
  

Qualification Guidelines

Education

Equivalent to a Bachelor's Degree in Public Administration, Business Administration, Accounting, or a closely related field.

This requirement may be substituted by an Associate's Degree or an equivalent number of units with coursework related to Public Administration, Business Administration, or Accounting, as well as two additional years of analytical, technical, or administrative experience in budget, accounting, operational research and analysis, or report writing.

Experience

Three years of analytical, technical, or administrative experience in budget, accounting, operational research and analysis, report writing, and/or other related experience.

Licenses

Valid California Class C driver's license at time of appointment and throughout employment.

Desirable

Five years of analytical, technical, or administrative experience in budget, accounting, operational research and analysis, rate setting, report writing, and/or other related experience.

A master’s degree in public or business administration with five years of responsible public sector experience related to analytical, technical, or administrative experience in budget, accounting, operational research and analysis, report writing, and/or other related experience.

Knowledge and experience in municipal budgeting, grant writing and administration, and utility contract administration.

Background Investigation

Candidates must demonstrate the ability to successfully complete a comprehensive background investigation conducted by the Ontario Police Department when assigned to the Police Department or Fire Department.

Supplemental Information

How To Apply

Apply online by clicking on the "Apply" link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com you will be prompted to create a new user account, otherwise log in with your user name and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:

• List any relevant experience and education that demonstrates that you qualify for the position.
• List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario).
• Separately list each position held, including different positions with the same employer.
  
  

A resume may be attached to your application but will not substitute for the proper completion of your application. Applications that are not properly completed may be rejected.

NOTE: Transcripts from colleges, universities or technical schools outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in your application being rejected and you will not be able to continue in the selection process for this position.

Application Process

Applicants are required to submit required certification(s) or other required documentation as outlined in the Qualifications Guideline section of this bulletin. Please use the attachment function found on the City's online application to attach copies of the requested certification(s) or other documentation. Failure to attach required certifications may result in the rejection of your application. Please contact the Human Resources Agency if you have any questions regarding the application process.

Your application is the primary tool used to evaluate your job qualifications. It is important that your application show all the relevant education and experience you possess. List all periods of employment, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario). List any experience that may help you to qualify for the position. List separately each position held, including different positions with the same employer. Resumes may be included but will not substitute for the employment history section. Failure to complete these sections may result in the rejection of your application.

Supplemental Questions

To complete your application for this position you will be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position. Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application. Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write "no experience" for the appropriate question.

Email Notices

Email is the primary way that the Human Resources or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the city of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application please visit governmentjobs.com and update your profile.

Frequently Asked Questions

If you have any additional questions regarding the application process, please refer to our Frequently Asked Questions page.

The City of Ontario values the health and wellness of our employees and their families. We understand benefits are an important part of your total compensation and we take pride in offering a comprehensive benefit package. Please check out our excellent benefit packages here.

Employees in this classification are represented by the Ontario Association of Management Employees (AOME). For a list of benefits for AOME employees please click here 2025 DH and AOME Benefit Summary.

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INSTRUCTIONS: The information on your application and the following supplemental questionnaire will be a primary tool in the evaluation of your qualifications for this position. The information you provide will be reviewed and used to determine your eligibility and to further identify those applicants who are best qualified to continue in the selection process for this position. Incomplete responses, false statements, omissions, partial information or AI-generated responses may result in disqualification from the selection process. Resumes may be attached, but they will not be accepted in lieu of completing the job experience section of the application or the supplemental questions. Responses to the supplemental questions that indicate "see resume" are considered incomplete. By checking the 'Yes' response below, I indicate that I have read the job bulletin and these instructions for completing the supplemental questionnaire. Additionally, I certify that my application and supplemental answers accurately reflect my training, education and experience; and I understand that my responses are subject to verification.

• Yes, I understand the above statement.
  
  

02

All appointments to this position are required to provide proof of completion of the listed education requirements. Acceptable forms of proof include Unofficial Transcripts, Official Transcripts, Photos and/or Photocopies of Institutional Degrees/Certifications. This must be provided by way of attachment to your online application or as an email attachment sent to the Hiring Agency Representative conducting the reference check. Failure to provide the required documentation at, or before, time of the reference check process will result in disqualification. If you require clarification on this requirement, please call the City of Ontario Recruitment Team at (909) 395-2035. Please indicate that you have read the statement above by selecting "Yes."

• Yes
• No
  
  

03

Which of the following best describes your highest related level of education?

• High School Diploma or Equivalent
• Some College Coursework, No Degree
• Associate's Degree
• Associate's Degree and additional coursework
• Bachelor's Degree
• Bachelor's Degree and additional coursework
• Master's Degree
• Master's Degree and additional coursework
• Doctorate Degree
• Doctorate Degree and additional coursework
• None of the Above
  
  

04

Please indicate your years of analytical, technical, or administrative experience in budget, accounting, operational research and analysis and report writing.

• No experience
• Less than 1 year
• One year to less than two years
• Two years to less than three years
• Three years to less than four years
• Four years to less than five years
• Five years to less than six years
• Six years to less than seven years
• Seven or more years
  
  

05

Please describe your training and experience in developing and monitoring a budget. Be specific as to the size of budget and your role in its development.

06

Please give an example of a program analysis you have prepared, including budget, staff, and other resources, impacts, and recommendations.

07

Please describe your experience related to grant administration and reporting. Include in your response grants that you obtained and/or managed.

08

Please describe leadership principles that influence the manner you manage staff and/or work within a team setting.

09

This Classification is a common classification used in a variety of City departments. Please indicate the agencies that interest you. Only those selected will be used to determine which individuals get referred to the hiring agency if eligible.

• Community Development
• Community Life & Culture
• Economic Development
• Finance
• Fire
• Human Resources/Risk Management
• Information Technology
• Management Services
• Ontario Municipal Utilities Company
• Police
• Public Works
• Required Question