Strategic Client Success Manager: Growth & Solutions

KUBRA; Mississauga; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A customer communications solutions provider is seeking a dynamic Client Success Manager to champion client relationships and ensure business solutions exceed expectations. The ideal candidate will have a background in account management, expertise in eCommerce software, and strong communication skills. This role offers a hybrid work schedule and a supportive work culture focused on growth and diversity.

Benefits

Healthy commission opportunities

Generous benefit coverage

RRSP matching

Paid volunteer days

Free access to LinkedIn Learning

Employee recognition programs

Premium Headspace membership

Fully stocked beverage stations

Perkopolis retail discounts

Qualifications

• Minimum of 2 years' experience in an Account Management or Client Success role.
• Minimum of 2 years' experience in eCommerce software.
• Ability to execute Sales plan with minimal supervision.

Responsibilities

• Serve as the ultimate champion for client relationships.
• Manage the execution of the sales account management process.
• Identify and capture new business opportunities.

Skills

Account Management

Client Success

eCommerce Software

Communication Skills

Interpersonal Skills

Self-Motivated

Results-Oriented

Team Player

Tools

SalesForce.com

MS Word

Excel

PowerPoint

Job description

A customer communications solutions provider is seeking a dynamic Client Success Manager to champion client relationships and ensure business solutions exceed expectations. The ideal candidate will have a background in account management, expertise in eCommerce software, and strong communication skills. This role offers a hybrid work schedule and a supportive work culture focused on growth and diversity.