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1,701

Customer Success jobs in Canada

Hands-On Customer Success Lead | Team & Key Accounts

Snatch UP Jobs

Kitchener
On-site
CAD 70,000 - 90,000
5 days ago
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Remote Digital Touch Customer Success Manager, Healthcare SaaS

RLDatix

Canada
Remote
CAD 80,000 - 100,000
6 days ago
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Regulatory Labeling Manager (NA and LATAM Only)

Syneos Health, Inc.

Toronto
On-site
CAD 60,000 - 80,000
4 days ago
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Clinical Scientist - Clinical Surveillance & Training (Clinical Psychologist/Neuropsychologist)

Syneos Health, Inc.

Toronto
On-site
CAD 97,000 - 171,000
4 days ago
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Head of Customer Success & Strategic Growth

Jumbo Interactive Limited

Calgary
On-site
CAD 80,000 - 100,000
5 days ago
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Enterprise Strategic CSM - Adoption & Growth (Remote)

Medium

Suomi
Remote
CAD 109,000 - 165,000
6 days ago
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Customer Success Manager - Healthcare SaaS (Hybrid/Remote)

RLDatix

Canada
Hybrid
CAD 109,000 - 151,000
6 days ago
Be an early applicant

Customer Success Manager

IrisCX

Calgary
Remote
CAD 80,000 - 100,000
6 days ago
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Customer Success Manager (Events) — Growth & Renewals

Bizzabo

Toronto
On-site
CAD 70,000 - 90,000
4 days ago
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AI-Driven CS Manager - Agency Partnerships (Remote)

Vendasta Technologies

Saskatoon
Hybrid
CAD 70,000 - 90,000
4 days ago
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Remote Customer Success Manager, Healthcare Marketing

Ekwa Marketing Inc.

Mississauga
Remote
CAD 50,000 - 70,000
4 days ago
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Client Experience & Adoption Specialist

Cliniconex

Ottawa
Hybrid
CAD 60,000 - 80,000
6 days ago
Be an early applicant

Healthcare SaaS CSM | Remote/Hybrid | Driving Adoption

RLDatix

Toronto
Hybrid
CAD 70,000 - 90,000
6 days ago
Be an early applicant

Remote Web Design & UX Success Manager

Terracor Business Solutions

Winnipeg
Remote
CAD 80,000 - 100,000
6 days ago
Be an early applicant

Customer Success Manager

Schneider Electric

Calgary
On-site
CAD 114,000 - 162,000
10 days ago

Customer Success Manager

Schneider Electric North America

Mississauga
On-site
CAD 114,000 - 162,000
9 days ago

Lead Client Success Advisor

Diligent

Vancouver
Hybrid
CAD 131,000 - 164,000
15 days ago

Technical Account Manager - Canada

Smile Digital Health

Toronto
Remote
CAD 110,000 - 130,000
8 days ago

Customer Strategy Director

Cresta

Canada
Remote
CAD 100,000 - 125,000
10 days ago

Director, Customer Success

Vention

Montreal (administrative region)
Hybrid
CAD 80,000 - 100,000
12 days ago

Contracts Manager

Prophix

Toronto
On-site
CAD 80,000 - 115,000
12 days ago

Customer Success Manager

Diagram

Montreal (administrative region)
On-site
CAD 70,000 - 90,000
8 days ago

Customer Success Manager

Diagram

Toronto
On-site
CAD 70,000 - 90,000
9 days ago

RevOps Analyst

Prophix

Toronto
Hybrid
CAD 60,000 - 80,000
10 days ago

Enterprise Customer Success Lead — ESG & Platform Growth

Diagram

Montreal (administrative region)
On-site
CAD 70,000 - 90,000
8 days ago

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Similar jobs:

Customer Service jobsCustomer Service Remote jobsCustomer Care Representative jobsCustomer Service Representative jobsClient Success Manager jobsCustomer Success Manager jobsCustomer Support jobs
Hands-On Customer Success Lead | Team & Key Accounts
Snatch UP Jobs
Kitchener
On-site
CAD 70,000 - 90,000
Full time
5 days ago
Be an early applicant

Job summary

A rapidly growing technology company in Kitchener, Canada is seeking a Customer Success Team Leader to manage and mentor the US Customer Success team. In this hands-on role, you will ensure successful onboarding, training, and account health while acting as the primary escalation point for customer issues. Ideal candidates will have experience in managing customer-facing teams and possess excellent communication skills. A background in Architecture, Design, or PropTech is preferred, along with additional language skills.

Qualifications

  • Proven experience managing or mentoring customer-facing teams while carrying your own book of business.
  • Excellent written and verbal communication skills in English.
  • Highly organized, detail-oriented, and proactive in problem-solving.

Responsibilities

  • Manage, mentor, and support Customer Success Managers in their daily work.
  • Act as the primary escalation point for customer issues and requests.
  • Ensure consistent execution of onboarding, training, and support processes.

Skills

Hands-on leadership
Customer management
Communication skills
Operational problem-solving
Job description
A rapidly growing technology company in Kitchener, Canada is seeking a Customer Success Team Leader to manage and mentor the US Customer Success team. In this hands-on role, you will ensure successful onboarding, training, and account health while acting as the primary escalation point for customer issues. Ideal candidates will have experience in managing customer-facing teams and possess excellent communication skills. A background in Architecture, Design, or PropTech is preferred, along with additional language skills.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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