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Arabic-Speaking Luxury Customer Service Advisor
Descripción de la vacante
A leading customer service company in the UAE seeks a Customer Service Advisor who is an Arabic speaker. The position involves providing high-quality customer service, addressing inquiries via various channels, and ensuring KPIs are met. Candidates should have experience in Luxury Retail or Hospitality, along with strong communication skills. This full-time role offers opportunities for immediate joining and requires a pleasant demeanor and attention to detail.
Formación
- Experience in the Luxury Retail or Hospitality industry preferred.
- Arabic speaker with strong command of English (oral and written).
- Pleasant telephone etiquette required.
- Dependable with proficient attention to detail.
Responsabilidades
- Ensure service meets Key Performance Indicators (KPIs).
- Interface with customers via various communication methods.
- Provide high quality customer service with correct information.
- Identify customer problems and offer appropriate solutions.
- Maximize selling and cross-selling opportunities.
Conocimientos
Educación
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.