Sales and Customer Relations Specialist

Management Solutions International MSI; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading management solutions company in Dubai seeks an experienced professional to handle client outreach and project acquisition. The ideal candidate will have at least 3 years of experience, preferably with an architectural background, and possess strong communication and organizational skills. This role involves responding to inquiries, managing orders, and nurturing client relationships. Competitive salary and opportunities for growth are offered.

Qualifications

• Minimum of 3 years of experience in relevant field.
• Architectural background is preferred.
• Experience in sales, customer service or client relations preferred.

Responsibilities

• Responsible for client outreach and securing new projects.
• Respond promptly to client inquiries and manage order processing.
• Gather client requirements and ensure satisfaction.
• Maintain an up-to-date customer database and nurture relationships.
• Represent the studio at trade shows and presentations.
• Track sales performance metrics and collaborate with the team.

Skills

Strong communication skills

Customer-focused attitude

Sales experience

Client relations experience

Organizational skills

Attention to detail

Ability to multitask

Job description

Key Responsibilities:

• Responsible for client outreach showcase our creative work and securing new projects/ opportunities for the company.

• Respond promptly to client inquiries provide detailed product/service information create and send price quotations and manage order processing from start to finish.
• Gather client requirements communicate specifications to studio staff and follow up during production and after delivery to ensure satisfaction.
• Maintain an up-to‑date customer database record all communications and nurture relationships for repeat business and referrals.
• Represent the studio at trade shows, exhibitions or presentations; gather client feedback and build key accounts.
• Track sales performance metrics and collaborate with the operation team to reach new audiences and improve offers.

Qualifications & Skills:

• Minimum of 3 years of experience in relevant field
• Architectural background is preferred
• Strong communication and interpersonal skills with a customer‑focused attitude.
• Experience in sales customer service or client relations preferred.
• Excellent organizational skills with attention to detail.
• Ability to multitask and manage follow‑ups effectively.
• Comfortable representing the company at events and engaging with diverse audiences