Client Service Representative

Nathan & Nathan; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A premium business centre in Dubai is seeking a Client Service Representative to manage front desk operations and provide exemplary client service. The role involves greeting clients, handling correspondence, and supporting office operations. Candidates should have over 3 years of client-facing experience and a relevant degree. A professional appearance and strong communication skills are essential.

Qualifications

• 3+ years in a client-facing role (business centre, coworking, hospitality, or office admin).
• Strong English communication (spoken & written).
• Well-groomed, professional appearance.

Responsibilities

• Greet and assist clients and guests professionally.
• Handle reception desk, phone calls, and client correspondence.
• Support client office move-ins/outs and service requests.

Skills

Client-facing experience

Strong English communication

MS Office proficiency

Basic troubleshooting skills

Professional appearance

Customer-focused

Education

Bachelor's degree in Business Administration

Degree in Hospitality or related field

Job description

Client Service Representative

Location: Dubai, UAE

Salary: AED 7,000 - 9,000 (depending on experience)

About the Role: Our client, a premium business centre in Dubai, is hiring a Client Service Representative to manage front desk operations and deliver a seamless client experience. The role includes reception duties and administrative support, and requires a highly presentable, service-oriented professional.

Responsibilities

• Greet and assist clients and guests professionally
• Handle reception desk, phone calls, and client correspondence
• Support client office move-ins/outs and service requests
• Track service usage and billing; ensure payments are processed
• Provide administrative support to management
• Monitor facilities and report any issues

Requirements

• 3+ years in a client-facing role (business centre, coworking, hospitality, or office admin)
• Bachelor's degree in Business Administration, Hospitality, or related field
• Strong English communication (spoken & written)
• Proficient in MS Office; basic troubleshooting skills
• Well-groomed, professional appearance, customer-focused
• Additional languages are a plus