A growing real-estate company in Dubai is seeking a Contact Centre Team Leader to manage their lead-qualification team. This role focuses on converting marketing enquiries into sales opportunities. The ideal candidate should have 2-4 years of experience in contact-centre operations with strong team leadership skills. Join this collaborative environment offering competitive remuneration and career growth opportunities.
Serviços
Career development opportunities
Supportive work environment
Competitive remuneration
Qualificações
2-4 years experience in contact-centre or inside sales.
1 year in a supervisory/team-leader role.
Experience in lead management and qualification processes.
Responsabilidades
Lead and manage a team of contact-centre agents.
Monitor performance and ensure seamless hand-off to sales.
Establish and refine lead-qualification processes.
Conhecimentos
Lead management
Team leadership
Communication skills
CRM systems
Organizational skills
Ferramentas
CRM software
Contact centre tools
Descrição da oferta de emprego
A growing real-estate company in Dubai is seeking a Contact Centre Team Leader to manage their lead-qualification team. This role focuses on converting marketing enquiries into sales opportunities. The ideal candidate should have 2-4 years of experience in contact-centre operations with strong team leadership skills. Join this collaborative environment offering competitive remuneration and career growth opportunities.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.