Director, Operational Transformation & Digital Enablement

Hapag-Lloyd; United Arab Emirates; Hybrid; AED 293,000 - 441,000; Full time

Job summary

A leading global shipping company located in the United Arab Emirates is seeking an experienced professional to drive operational excellence through transformation initiatives using technology such as AI and automation. The role involves developing strategies, leading cross-functional teams, and engaging with senior leadership to ensure successful implementation. The ideal candidate will have a background in operational transformation and process optimization, along with strong change management skills. The position offers a tax-free salary, benefits, and a flexible work model.

Benefits

Tax free salary & bonus payments

30 working days of annual leave

Flexible working hours and hybrid work model

Medical insurance for employee & dependants

A diverse and multi-cultural working environment

Qualifications

• Proven experience leading large-scale operational transformation programs.
• Strong expertise in process optimization, operational efficiency, and change management.
• Experience implementing digital solutions, automation, AI, or RPA in operational workflows.

Responsibilities

• Develop and execute the regional operations transformation roadmap.
• Lead initiatives leveraging automation and predictive analytics.
• Identify and implement opportunities to standardize processes.

Skills

Operational transformation programs

Process optimization

Change management

Digital solutions implementation

AI and automation

Stakeholder engagement

Job description

A leading global shipping company located in the United Arab Emirates is seeking an experienced professional to drive operational excellence through transformation initiatives using technology such as AI and automation. The role involves developing strategies, leading cross-functional teams, and engaging with senior leadership to ensure successful implementation. The ideal candidate will have a background in operational transformation and process optimization, along with strong change management skills. The position offers a tax-free salary, benefits, and a flexible work model.