Service Manager jobs in United Arab Emirates
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FB Service Expert - Room Service
Job summary
An established industry player in hospitality is seeking Guest Service Experts to enhance the dining experience for guests. This role involves ensuring a memorable atmosphere through attentive service, effective communication, and teamwork. Candidates should be ready to engage with guests, manage the dining environment, and maintain high standards of professionalism. If you thrive in dynamic settings and are passionate about customer service, this opportunity offers a chance to grow within a diverse and inclusive culture, making a real impact on guests' experiences.
Qualifications
- Less than 1 year related work experience required.
- No supervisory experience necessary.
Responsibilities
- Ensure guests enjoy their meal and overall experience.
- Maintain a safe workplace and follow company policies.
- Perform various physical tasks such as lifting and moving objects.
Skills
Education
POSITION SUMMARY
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (reading and visually verifying information), and taking a hands-on approach to work (moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reaching overhead and below the knees including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None.
Marriott International is an equal opportunity employer, believes in hiring a diverse workforce, and sustaining an inclusive, people-first culture. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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