Sr Team Leader

Sharaf DG LLC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading telecommunications company in Dubai seeks a Sr. Team Leader for the Telecom SMB Hunting Business. The role involves leading a sales team to acquire new SMB clients, developing strategic sales plans, and managing performance to achieve revenue targets. Candidates should possess extensive sales experience in telecommunications, exceptional leadership skills, and familiarity with CRM tools. This position offers opportunities for professional growth in a dynamic environment.

Qualifications

• 5+ years of telecommunication sales experience with 2 years in a supervisory role.
• Knowledge of telecom products, services, and market trends.
• Valid driver’s license and willingness to travel frequently.

Responsibilities

• Manage a team to acquire new SMB customers for telecom services.
• Develop and execute strategic sales plans to meet targets.
• Conduct sales presentations and negotiations to close deals.

Skills

Leadership skills

B2B sales knowledge

Negotiation skills

CRM proficiency

Communication skills

Education

Bachelor/Master’s degree in Business, Marketing, or related field

Job description

Job Description Sr. Team Leader (Telecom SMB Hunting Business)

Job Summary: The Sr. Team Leader Telecom SMB Hunting Business is a sales leader of professionals whose primary job is to acquire new Small and Medium Business (SMB) clients. The role includes driving revenues, developing business strategies and managing team performance towards meeting ambitious revenue targets.

Major Responsibilities

Sales & Business Development

• Manage a team of Senior Sales Executives & Sales Executive to acquire new SMB customers of telecom services and products.
• Develop and execute strategic sales plans to meet revenue and growth targets.
• Identify prospective business opportunities, develop leads and convert them into long‑term customers.
• Build solid relationships with key decision‑makers in the SMB accounts.
• Conduct sales presentations, product demonstrations and negotiations to close deals.

Team Leadership & Performance Management

• Set clear objectives and performance targets for team members.
• Provide coaching and ongoing performance feedback to maximize sales effectiveness.
• Monitor and analyze sales performance, taking remedial action as required.

Market & Industry Analysis

• Stay updated with industry trends, competitor activity and market forces.
• Develop strategies to place company’s offerings distinctively vis‑à‑vis competition.
• Provide inputs and recommendations to the management team for product/service development.

Process & Operational Efficiency

• Follow company policies, pricing models and sales procedures.
• Utilize CRM tools to track sales pipeline, customer interactions and performance indicators.
• Collaborate with internal departments (marketing, product and customer support) for efficient delivery of services.

Client Relationship Management

• Establish good rapport with SMB customers to develop long‑term business relationships.
• Address customer complaints and provide remedies to ensure customers are satisfied.
• Detect opportunities for cross‑sale and upselling other telecommunication services.

Most vital Skills & Competencies

• Marvelous leadership and human management skills.
• Ability to drive B2B sales in telecom arena.
• Irreproachable negotiating competence and excellent communication skills.
• Ability to plan and execute business development strategies.
• Well‑versed in CRM tools with selling facts.
• Good level of high energy, self‑energy and direction to results.

Requirements

Education & Experience Background

• Bachelor/Master’s degree in Business Selling Advertisement and Marketing or similar field.
• Telecommunication sales experience with min. 5 years possessing at least 2 years experience of supervisory ability.
• Desirable prior work experience in SMB sales/hunting business.
• Sufficient knowledge of telecom products, services and market trends.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field (preferred but not mandatory).
• 1‑3 years of experience in outdoor or B2B sales.
• Proficiency in selling GSM connections (Postpaid, Fiber, and Business On).
• Valid driver’s license and willingness to travel frequently.
• Proven track record in outdoor sales (B2B experience preferred).
• Excellent communication, negotiation, and presentation skills.
• Strong interpersonal and relationship‑building abilities.
• Self‑motivated, goal‑oriented, and able to work independently.
• Ability to thrive in a fast‑paced and competitive environment.