Lead Concierge & Guest Services Supervisor

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hospitality leader located in Dubai is seeking a guest service agent with experience in hospitality. The role involves processing guest check-ins, setting up accurate accounts, and assisting in employee training. Candidates should have at least 1 year of relevant work and supervisory experience, as well as a high school diploma or equivalent. The position demands excellent communication skills and adherence to service quality standards. This role offers the chance to be part of an inclusive team focused on guest satisfaction.

Qualifications

• High school diploma or G.E.D. equivalent is required.
• At least 1 year of related work experience is necessary.
• At least 1 year of supervisory experience is preferred.

Responsibilities

• Process guest check-ins and verify identity.
• Set up accurate accounts based on guest requirements.
• Assist management in training and evaluating employees.
• Ensure adherence to quality standards in service.
• Prepare and review written documents accurately.

Job description

A global hospitality leader located in Dubai is seeking a guest service agent with experience in hospitality. The role involves processing guest check-ins, setting up accurate accounts, and assisting in employee training. Candidates should have at least 1 year of relevant work and supervisory experience, as well as a high school diploma or equivalent. The position demands excellent communication skills and adherence to service quality standards. This role offers the chance to be part of an inclusive team focused on guest satisfaction.