Guest Experience Leader: Front Desk & Team Coach

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a Manager for guest services. The role involves processing guest check-ins, managing employee training, and ensuring quality standards. The ideal candidate has at least one year of supervisory experience and a high school diploma or equivalent. This position requires strong organizational skills and a commitment to guest satisfaction in a dynamic environment.

Qualifications

• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Process guest check-ins and verify guest identity.
• Assist management in training and coaching employees.
• Ensure adherence to quality standards.

Skills

Guest service orientation

Leadership

Organizational skills

Communication

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel chain in Dubai is seeking a Manager for guest services. The role involves processing guest check-ins, managing employee training, and ensuring quality standards. The ideal candidate has at least one year of supervisory experience and a high school diploma or equivalent. This position requires strong organizational skills and a commitment to guest satisfaction in a dynamic environment.