Front Desk Guest Services Shift Leader

Marriott Hotels Resorts; Dubai; On-site; AED 40,000 - 50,000; Full time

Job summary

A leading international hotel chain in Dubai is seeking an attentive Guest Services Supervisor. Responsibilities include managing guest check-ins and payments, training staff in providing exceptional customer service, and maintaining financial accuracy. Ideal candidates will have at least one year of relevant experience and a high school diploma. This position supports a diverse workforce and ensures high standards of guest services are met.

Qualifications

• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Process guest check-ins and verify identity.
• Manage cash handling and financial transactions.
• Train and support staff in guest service and company standards.
• Maintain positive relationships with both guests and staff.

Skills

Customer service

Team management

Communication skills

Education

High school diploma or G.E.D. equivalent

Job description

A leading international hotel chain in Dubai is seeking an attentive Guest Services Supervisor. Responsibilities include managing guest check-ins and payments, training staff in providing exceptional customer service, and maintaining financial accuracy. Ideal candidates will have at least one year of relevant experience and a high school diploma. This position supports a diverse workforce and ensures high standards of guest services are met.