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742

Financial Services Representative jobs in United States

Customer Service Representative

Apparel Group

Dubai
On-site
AED 45,000 - 70,000
30+ days ago
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Pioneer Talent Program - Customer Service Representative

Binance

United Arab Emirates
Remote
AED 60,000 - 90,000
30+ days ago

Customer Service Representative - Emiratized Role

First Abu Dhabi Bank

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

Customer Service Assistant

MMI - Maritime and Mercantile International

Dubai
On-site
AED 60,000 - 120,000
19 days ago

Senior Store Customer Advisor

Zegna

Dubai
On-site
AED 120,000 - 200,000
24 days ago
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Remote Customer Support Representative

Jobs for Humanity

Abu Dhabi
Remote
AED 146,000 - 221,000
24 days ago

Customer Support Specialist

ADIB Group

Abu Dhabi Emirate
On-site
AED 50,000 - 70,000
25 days ago

Inside Sales Support KSA/Riyadh

TT Exchange Rates

Dubai
On-site
AED 40,000 - 60,000
27 days ago
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Riyadh Inside Sales Support & Order Enablement

TT Exchange Rates

Dubai
On-site
AED 40,000 - 60,000
27 days ago

Inside Sales I

Alfa Laval Spiral

Abu Dhabi
On-site
AED 120,000 - 200,000
27 days ago

Sales Client Partner – AUH

Intertec Softwares

Abu Dhabi
On-site
AED 120,000 - 200,000
28 days ago

Representative - Inside Sales

WESCO Distribution

Dubai
On-site
AED 60,000 - 80,000
28 days ago

Client Partner - Apps-Incubation - Global Business Solutions - METAP

TikTok

Dubai
On-site
AED 180,000 - 220,000
28 days ago

Customer Service Specialist ME

Barry Callebaut Manufacturing Iberica SA.

Dubai
On-site
AED 120,000 - 200,000
28 days ago

Customer Service Manager

Caliberly

Dubai
On-site
AED 120,000 - 150,000
28 days ago

Representative - Inside Sales

WESCO

Dubai
On-site
AED 60,000 - 120,000
29 days ago

Inside Sales Pro: Upsell & Account Growth

Wesco

Dubai
On-site
AED 60,000 - 120,000
29 days ago
Customer Service Representative
Apparel Group
Dubai
On-site
AED 45,000 - 70,000
Full time
30+ days ago

Job summary

A leading company in the retail industry is seeking a dedicated customer service representative to join their dynamic team in Dubai. In this role, you will be responsible for managing customer inquiries across various platforms, resolving issues related to orders and payments, and ensuring overall customer satisfaction. The ideal candidate should have strong communication skills and experience with online marketplaces.

Qualifications

  • Experience managing customer inquiries via email, chat, phone.
  • Familiarity with order processing and returns.
  • Experience with marketplaces like Amazon or Shopify.

Responsibilities

  • Respond to customer inquiries promptly and professionally.
  • Manage order processing issues and provide solutions.
  • Collaborate with teams to improve customer service processes.

Skills

Customer Service
Communication
Problem Solving
Product Knowledge

Tools

Amazon
Noon
Shopify
Job description
Job Description

  • Respond promptly and professionally to customer inquiries via email, chat, social media, and phone.
  • Manage order processing issues, delivery concerns, return/exchange requests, and payment-related queries.
  • Provide accurate, valid, and complete information using the right tools and resources.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
  • Collaborate with warehouse, logistics, marketing, and product teams to resolve customer concerns and improve processes.
  • Monitor and escalate customer feedback to relevant teams for continuous improvement.
  • Maintain customer records by updating account information accurately.
  • Follow communication procedures, guidelines, and policies.
  • Stay up to date with product knowledge, promotional campaigns, and platform updates.
  • Experience with marketplaces like Amazon, Noon, or Shopify-based platforms
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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