Customer Service Specialist jobs in United Arab Emirates

Our client, a multinational automotive company is looking for a Sales Manager - Aftermarket to be based in Dubai.

• Primary Purpose of the Position
  • Manage annual sales planning, sales activities and campaigns together with the General Manager
  • Leads & motivates the sales team, sets clear goals and priorities achieving to annual targets
  • Directly Managing the assigned Key Customers commercial agreements
  • Distribution analysis & prospect for new business opportunities by collecting market intelligence data
  • Ensure customer target achievement and support the Year end rebates analysis and application
  \
• Principle Duties and Responsibilities
  • Define sales tactics for each product category and customer group
  • Support the launch and introduction of the new products
  • Planning sales activities coordinating the sales team
  • Achieve the sales targets supporting the sales team in achieving their goals on sales and profitable business
  • Analyses distribution channels, recognizes potentials for new target customers, gives recommendations for distribution adjustments.
  • Reports on individual customer topics, monthly results activities and challenges.
  • Analysis of sales data and address discrepancies between goals and actual results. Initiates suitable countermeasures
  • Launch & Manage Strategic initiatives: Trusted Program, Local promoters & support in brand protection, raid actions
  • Negotiate and agree contracts with direct customers in the business area, including terms of payments and credit limits and customer classification
  • Chase sales forecast order, confirmation on sales orders and payment from customer on monthly basis to assure Monthly Sales Closing for directly managed key customers.

• Education
  • Required: Bachelor in Business administration or similar English language skills at business level.
  • Desired: MBA in Marketing & Commercial management.
• Experience>
  • At least 5 years of sales experience in the independent automotive aftermarket.
  • Good knowledge of the region, customers and their shareholder structures.
  \
  • Basic technical understanding