Pharma Customer Care Specialist

Rightangled; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A fast-growing online pharmacy in the UAE is seeking a dedicated Customer Service Assistant to provide exceptional support. The ideal candidate will have strong communication skills and prior experience in customer service, ideally in healthcare. Responsibilities include managing inquiries, order processing, and resolving customer issues. This role offers competitive salary and opportunities for professional development within an innovative team.

Benefits

Access to cutting-edge technology

Competitive Salary

Employee discounts on healthcare products

Opportunities for personal and professional development

Qualifications

• Experience in customer service, preferably in a pharmaceutical, healthcare, or MedTech environment.
• Native French or bilingual French & English speaking.
• Excellent verbal and written communication skills for effective interaction.

Responsibilities

• Provide prompt, friendly, and professional assistance to customers.
• Process customer orders and returns.
• Address and resolve customer complaints and concerns.

Skills

Strong communication skills

Problem-solving skills

Attention to detail

Organisational skills

Job description

A fast-growing online pharmacy in the UAE is seeking a dedicated Customer Service Assistant to provide exceptional support. The ideal candidate will have strong communication skills and prior experience in customer service, ideally in healthcare. Responsibilities include managing inquiries, order processing, and resolving customer issues. This role offers competitive salary and opportunities for professional development within an innovative team.