Customer Service Manager-Jobs in Vereinigte Arabische Emirate

We are looking for a talented individual who is an experienced sales or account management professional.

You are someone who seeks the challenge of transitioning into a new industry but would like to continue working with your established network. You are self-motivated and can work with minimal supervision. Working directly with the General Manager, you have a unique opportunity to join a new luxury brand at an exciting time in its growth and establish our business product in Dubai.

• Represent Wheely to the highest level - our Account Executives are our ambassadors in the marketplace
• Develop your own sales plan for your market to establish near, mid and long term targets
• Meet with new clients, both direct business and luxury brand partners, to uncover their business needs and intuitively present our solutions to them
• Attend networking events and trade events to gain new prospects
• Effectively communicate the value proposition through proposals and presentations
• Convert inbound leads and those from your network into business accounts
• Nurture newly activated accounts until you are assured of their success with Wheely
• Manage your key accounts and build strong working relationships to ensure future growth

Your wider work for the team and Wheely:

• Contribute to a globally expanding team
• Continuously improve our product, playbooks and approach
• Collaborate with other regions on multi-country opportunities
• Liaise and collaborate with internal teams to improve our service
• This role requires a problem solver who is proactive in their learning

• Experience working in a luxury brand or hotel is desirable
• Working in a fast-paced, dynamic environment, you must be open to exciting new challenges on a daily basis
• Strong proactive sales or account management skills
• Excellent written and verbal communications skills
• Able to manage a pipeline and multiple accounts in a fast-moving startup environment
• Talented influencer who can establish new connections and comfortable networking in the luxury segment from frontline staff to C-Suite executives
• Proven ability to be self-motivated and work with minimal supervision
• Perform well under pressure, with a strong sense of accountability and ownership
• Entrepreneurial growth mindset, comfortable in a dynamic environment working closely with a team
• Strong analytical skills to monitor, report on, and measure your pipeline performance and analyse market trends. Experience using a CRM system is beneficial
• Resilient in the face of challenges

Wheely expects the very best from our people, both on the road and in the office. In return, employees enjoy flexible working hours and an exceptional range of perks and benefits.

• Competitive salary
• Medical insurance, including dental services
• Lunch allowance
• Monthly credit for Wheely journeys
• Professional development allowance
• Top-notch equipment