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Remote Customer Support jobs in United Arab Emirates

Remote Administrative & Customer Support Assistant

Remote Administrative & Customer Support Assistant
Viral Media Dubai
Dubai
Remote
AED 30,000 - 45,000
Urgently required
2 days ago
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Remote Administrative & Customer Support Assistant

Be among the first applicants.
Viral Media Dubai
Dubai
Remote
AED 30,000 - 45,000
Be among the first applicants.
2 days ago
Job description
About the Role:

We are seeking a highly motivated and organized individual to join our team as a Remote Administrative & Customer Support Assistant. This is a fully remote position ideal for someone who is proactive, detail-oriented, and comfortable working independently in a fast-paced environment. The successful candidate will undergo basic training and then take on a variety of support tasks to help keep our operations running smoothly.

Key Responsibilities:
  • Customer Support: Respond to customer inquiries via email, chat, or social media with professionalism and accuracy.
  • Supplier Coordination: Research products, obtain quotations from vendors, and liaise with suppliers as needed.
  • Social Media Management: Create and schedule posts, assist with engagement, and maintain a consistent brand presence across platforms.
  • Administrative Tasks: Handle general admin duties such as data entry, document management, and task tracking.
  • Team Communication: Collaborate with internal teams, attend virtual meetings, and provide regular updates on tasks.
  • Research Projects: Conduct online research to support business decisions, new initiatives, or client needs.
  • Other Duties: Perform other support-related tasks as assigned to ensure seamless business operations.
What We’re Looking For:
  • Excellent written and verbal communication skills in English.
  • Familiarity with Canva & / OR other editing applications.
  • Strong organizational and time management abilities.
  • Comfortable with online tools such as Google Workspace, Zoom, and social media platforms.
  • A self-starter who can work independently with minimal supervision.
  • Problem-solving mindset and attention to detail.
  • Previous experience in customer service, virtual assistance, or administrative roles is a plus but not required.
What We Offer:
  • Flexible remote work environment.
  • Paid training to get you up to speed.
  • Opportunities for growth and advancement within the company.
  • Supportive and collaborative team culture.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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