Guest Experience Host: Warm Welcomes & Reservations

AccorHotels Middle East; Ajman; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality group in Ajman is seeking a Restaurant Hostess to create a warm and welcoming dining experience. Responsibilities include greeting guests, managing reservations, and ensuring smooth guest flow in the restaurant. Candidates should have at least 1 year of experience, excellent communication skills, and be fluent in English and Arabic. This role offers a vibrant work environment in a luxury hotel.

Qualifications

• Minimum 1 year of experience in a similar role, preferably in a hotel or upscale restaurant.
• Professional, friendly, and approachable demeanor.
• Fluent in English and Arabic; additional languages are a plus.

Responsibilities

• Greet guests warmly upon arrival and escort them to their tables.
• Manage the reservation system, including booking and confirming reservations.
• Communicate wait times and manage guest expectations during busy periods.

Skills

Excellent customer service

Communication skills

Multitasking

Organizational skills

Education

High school diploma or equivalent

Hospitality training preferred

Tools

OpenTable

SevenRooms

Job description

A leading hospitality group in Ajman is seeking a Restaurant Hostess to create a warm and welcoming dining experience. Responsibilities include greeting guests, managing reservations, and ensuring smooth guest flow in the restaurant. Candidates should have at least 1 year of experience, excellent communication skills, and be fluent in English and Arabic. This role offers a vibrant work environment in a luxury hotel.