2,584

Customer Service Manager jobs in United Arab Emirates

Telemarketing Team Lead — Coaching, Targets & Growth

Cigna Group

Dubai
On-site
AED 120,000 - 200,000
11 days ago
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Field Research Supervisor — Data Quality & Field Team Lead

Ventures Middle East

Dubai
On-site
AED 120,000 - 200,000
11 days ago

Guest Relations Supervisor - Lead & Elevate Guest Experience

Marriott Hotels Resorts

Dubai
On-site
AED 120,000 - 200,000
11 days ago

Dubai-based IT Sales Team Leader — Enterprise & Government

Ghobash Group

Abu Dhabi
On-site
AED 120,000 - 200,000
11 days ago

Warehouse Team Lead — KPI, Safety & Training

Elliot Scott Group

Dubai
On-site
AED 60,000 - 120,000
11 days ago
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F&B Shift Leader: Elevate Service & Team Performance

Marriott Hotels Resorts

Dubai
On-site
AED 60,000 - 120,000
11 days ago

Luxury Housekeeping Supervisor — Training & Standards

InterContinental Hotels Group

United Arab Emirates
On-site
AED 60,000 - 120,000
11 days ago

Housekeeping Team Lead: Elevate Guest Experience

Marriott Hotels Resorts

Dubai
On-site
AED 60,000 - 120,000
11 days ago
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Villa Concierge Supervisor (Butler-Experienced)

Marriott Hotels Resorts

Abu Dhabi
On-site
AED 120,000 - 200,000
11 days ago

Restaurant Team Lead: Guest Experience & Operations

Marriott Hotels Resorts

Dubai
On-site
AED 60,000 - 120,000
11 days ago

Engineering & Maintenance Coordinator

Marriott Hotels Resorts

Abu Dhabi
On-site
AED 120,000 - 200,000
11 days ago

Banquets Supervisor

Marriott Hotels Resorts

Abu Dhabi
On-site
AED 120,000 - 200,000
11 days ago

Design Manager — Steel Structures & Team Lead

Jobmaze FZ LLC

Dubai
On-site
AED 120,000 - 200,000
11 days ago

Restaurant Team Lead: Guest Experience & Operations

Marriott Hotels Resorts

Dubai
On-site
AED 80,000 - 120,000
11 days ago

Front Desk Supervisor: Lead Guest Experience & Upsell

Hilton

Dubai
On-site
AED 120,000 - 200,000
11 days ago

ICQA Supervisor - UAE National

Q-Express Documents Transport - G25

Dubai
On-site
AED 120,000 - 200,000
11 days ago

Front Office Supervisor | Waldorf Astoria Dubai Palm Jumeirah

Hilton Worldwide, Inc.

Dubai
On-site
AED 120,000 - 200,000
11 days ago

Team Lead, Late Bucket & Special Collections

ADIB Group

Dubai
On-site
AED 120,000 - 200,000
11 days ago

Sterile HVAC Team Lead - GMP & Compliance

Julphar

United Arab Emirates
On-site
AED 180,000 - 220,000
11 days ago

Housekeeping Floor Supervisor

Dorchester Collection

Dubai
On-site
AED 60,000 - 120,000
11 days ago

FB Team Leader

Career Land Center, LLC

Dubai
On-site
AED 120,000 - 200,000
11 days ago

Head Spa Therapist: Lead Team, Elevate Guest Experience

Hilton Worldwide, Inc.

Ras Al Khaimah
On-site
AED 80,000 - 100,000
11 days ago

Spa Supervisor - ME Dubai

Melia Hotels International S.A.(Meliá)

Dubai
On-site
AED 60,000 - 120,000
11 days ago

Stewarding Supervisor

Hilton Worldwide, Inc.

Dubai
On-site
AED 60,000 - 120,000
11 days ago

Senior Floor Supervisor

ARRISE

United Arab Emirates
On-site
AED 120,000 - 200,000
11 days ago

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Telemarketing Team Lead — Coaching, Targets & Growth
Cigna Group
Dubai
On-site
AED 120,000 - 200,000
Full time
11 days ago

Job summary

A leading healthcare company in Dubai is seeking a Telemarketing Sales Manager to lead and develop a team of Senior Associates. This role involves managing sales targets, coaching the team, and ensuring performance standards are met. Candidates should have experience in telemarketing and insurance sales with strong customer focus and communication skills. Join us to drive growth and improve lives in a dynamic environment.

Qualifications

  • Experience managing a telemarketing sales team.
  • Experience in insurance sales.
  • Strong customer focus with problem-solving abilities.
  • Excellent interpersonal and communication skills.
  • Ability to exercise judgment and prioritize tasks.
  • Regulatory awareness within the Middle East.

Responsibilities

  • Manage sales team to achieve sales targets.
  • Coach Telemarketers on every aspect of their job.
  • Analyze reports to spot trends for business management.
  • Performance manage staff and conduct reviews.
  • Recruit and train new staff.
  • Participate in product meetings and handle complaints.
  • Identify process improvements for management.

Skills

Excellent oral and written communication skills
Leadership skills to motivate and develop others
Negotiation, presentation, and influencing skills
Sound analytical skills
Customer-focused and action-oriented
Ability to manage potential problems
Proficient in office IT skills
Self-motivated and innovative

Tools

Microsoft applications
Spreadsheets
Job description
A leading healthcare company in Dubai is seeking a Telemarketing Sales Manager to lead and develop a team of Senior Associates. This role involves managing sales targets, coaching the team, and ensuring performance standards are met. Candidates should have experience in telemarketing and insurance sales with strong customer focus and communication skills. Join us to drive growth and improve lives in a dynamic environment.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.