Banquets Supervisor

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Abu Dhabi is looking for a Manager to oversee group events and ensure exceptional guest service. Responsibilities include coordinating event details, managing staff, and maintaining safety standards. Ideal candidates should have supervisory experience and a high school diploma. Join a diverse team dedicated to fostering an inclusive environment and providing outstanding hospitality.

Qualifications

• Less than 1 year related work experience.
• At least 2 years of supervisory experience.

Responsibilities

• Assist management in hiring, training, and scheduling employees.
• Follow safety and security policies and report incidents.
• Ensure proper guest service standards are maintained.
• Develop and maintain positive working relationships.
• Prepare weekly departmental payroll paperwork.

Skills

Restaurant Experience

Customer Service

Hospitality Experience

Management Experience

Mediation Experience

Guest Services

Merchandising

Experience with Children

Leadership Experience

Mentoring

Supervising Experience

Neonatal Ventilator

Education

High school diploma or G.E.D. equivalent

Job description

Overview

Responsible for all on-site details for executing group events, develop and follow checklist / itinerary and troubleshoot event problems. Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners and others involved in events. Design, confirm, and communicate room layouts and set-up requirements for special events. Enter and retrieve information contained in computer databases using a keyboard, mouse or trackball to update records, files and reservations. Transmit information or documents using computer mail or facsimile machine. Operate standard office equipment other than computers. Prepare weekly departmental payroll paperwork.

Responsibilities

• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment / Open Door Policy process.
• Follow all company and safety and security policies and procedures; report accidents and injuries and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; and visually inspect tools, equipment or machines.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs and thank guests with genuine appreciation.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, push, pull and place objects weighing less than 50 pounds without assistance.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: At least 2 years of supervisory experience.
• License or Certification: None

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience : Manager

Key Skills

• Restaurant Experience
• Customer Service
• Hospitality Experience
• Management Experience
• Mediation Experience
• Guest Services
• Merchandising
• Experience with Children
• Leadership Experience
• Mentoring
• Supervising Experience
• Neonatal Ventilator

Employment Type : Full-Time

Experience : years

Vacancy : 1