puestos de Customer Service Manager en Emiratos Árabes Unidos

Join our AI platform as the first Account Executive for MENA and play a pivotal role in our international expansion. You'll be responsible for establishing our presence in one of the world's fastest-growing tech markets while building the foundation for our regional sales operations.

About Our Company:

• Expanding into SEA as part of our global growth strategy. Currently we serve apps like Dream11, Meesho, Zepto, Upstox and more.

• Proven track record as an enterprise-grade app personalisation platform

This is a unique opportunity to be the architect of our MENA market entry while working directly with leadership to shape our regional strategy.

As our first AE in MENA, you'll wear multiple hats - from individual contributor driving revenue to market development strategist building our regional presence. You'll work closely with our global sales and product teams while having autonomy to adapt our approach for the local market.

Key Challenges You'll Solve:

• Market Entry Execution - Establish our presence and credibility in the MENA market

• Cultural Adaptation - Tailor our sales approach to local business practices and decision-making processes

• Pipeline Development - Build a robust pipeline from ground zero in a new geographic market

• Regional Intelligence - Provide market insights to inform product and strategy decisions

Q1 Objectives: Build foundation and deliver $10K+ new MRR (~1-2 new logos)

Q2 Objectives: Scale momentum and deliver $20K+ new MRR (~4-5 new logos)

Year 1 Objectives: Establish market presence with $600K+ new ARR (~15-20 new logos) and build scalable processes for team expansion

• Own the complete sales cycle from prospecting to close for enterprise accounts ($25K-$100K+ ACV)

• Build and manage a pipeline of qualified opportunities across MENA markets

• Conduct product demonstrations and pilot programs with prospects

• Negotiate contracts and drive deals to closure

• Achieve quarterly and annual revenue targets

• Identify and prioritize target segments and accounts within MENA

• Develop market-specific messaging and positioning strategies

• Build relationships with key industry players, partners, and influencers

• Provide regular market intelligence and competitive insights to global team

• Adapt sales processes and materials for local market needs

• Establish best practices for MENA market approach and document learnings

• Create scalable processes and frameworks for future team expansion

• Build local partner network and ecosystem relationships

• Collaborate with marketing on regional demand generation strategies

• 2+ years of B2B sales experience with enterprise/mid-market accounts, preferably in AI/SaaS/technology

• Proven track record of consistently achieving sales targets (40K$+ ACV)

• MENA market experience - deep understanding of business culture and decision-making processes across the MENA region

• Startup or scale-up experience preferred, comfortable with ambiguity and building from ground up

• Cultural intelligence and ability to navigate diverse business practices across the region

• Travel flexibility - willing to travel 30-40% across MENA markets

Revenue Hunter

• Proven ability to generate new business and exceed quotas consistently

• Competitive mindset with relentless focus on results

• Strong prospecting skills and ability to build pipeline from scratch

• Experience with complex, consultative sales cycles

Market Pioneer

• Comfortable with ambiguity and building in uncharted territory

• Strategic thinking ability to identify market opportunities and entry strategies

• Entrepreneurial mindset with ownership mentality

• Adaptability to adjust approach based on market feedback

Relationship Builder

• Exceptional interpersonal skills and executive presence

• Ability to build trust and credibility with C-level executives

• Strong listening skills and customer-centric approach

• Cross-cultural communication expertise

Analytical & Strategic

• Data-driven approach to sales forecasting and pipeline management

• Ability to synthesize market insights and provide strategic recommendations

• Strong problem-solving skills and consultative selling approach

• CRM proficiency and systematic approach to sales process

Ready to pioneer our MENA expansion? If you're excited about building something from the ground up while leveraging proven technology in a high-growth market, we'd love to hear from you.

This role offers the unique opportunity to combine strategic market development with tactical sales execution, giving you end-to-end ownership of our most important international growth initiative.