Housekeeping Attendant jobs in Saudi Arabia

Job Description - Housekeeping Attendant (HOT0BVYO)

DoubleTree by Hilton Fujairah City Fujairah Business Centre, Al Maktoum Rd Fujairah

• Support all Housekeeping and Laundry with guest requests, analyzing each request and delegating between the team members so that work can be done in an efficient and timely manner, ensuring an exceptional experience for our guests.
• Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards.
• Monitor the appearance, standards, and performance of all Housekeeping and Laundry team members, with an emphasis on training and teamwork.
• Provide excellent guest service.
• Assist with availability and release of rooms for guest service along with Floor Housekeeping supervision.
• Manage controls of the Housekeeping department (e.g., frequency of employees, release of master keys, logging incidents, input/output of uniforms and linen, among others).
• Check daily guest information in the CRM and ensure that the preferences and requests are met on time.
• Coordinate special occasions (e.g., marriage, death, maternity) for flowers or embroidery on special linen (wedding and pampering).
• Maintain monthly Lost and Found records and donations.
• Inspect uniforms and arrange cleaning and/or repairs as needed.
• Coordinate and control all traffic of documents and people within the department; release linen from Laundry daily.
• Process daily guest clothing releases for guests using the laundry service.
• Close Laundry expenses monthly and provide reports.
• Replace a Laundry Attendant in case of holidays, days off or absences.

• Planning and organizing
• Good oral and written communication
• Previous experience in Laundry
• Good interpersonal skills
• Proficiency at an intermediate level with computers and programs including Microsoft Office
• Committed to delivering a high level of customer service
• Excellent standards of cleanliness
• Ability to work in a team
• Excellent attention to detail
• Positive attitude

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!